Cape Town City Centre: Operations Assistant

Qualifications Education: Bachelors degree in Hospitality Management, Business Administration, Operations Management, or a related field. Experience: Minimum 5 years experience in operations, administration, or executive support, preferably within luxury hospitality, lodges, or multi-property environments. Proven track record in compliance, insurance, and financial coordination. Experience supporting senior leadership (CEO or equivalent) in a high-demand operational context. Technical Skills: Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Experience with accounting/finance software (e.g., Xero) and POS systems. Comfortable with reporting, data analysis, and KPI tracking. Knowledge & Competencies: Strong understanding of operational standards in hospitality or luxury property management. Knowledge of legal, regulatory, and B-BBEE compliance requirements. Excellent planning, coordination, and follow-up skills. Exceptional attention to detail and organizational skills. Ability to handle sensitive information with discretion (POPIA compliance). Personal Attributes: High levels of integrity, reliability, and accountability. Strong communication and interpersonal skills; able to liaise across all levels. Solution-focused, proactive, and able to work independently. Adaptable and capable of thriving in a dynamic, multi-property environment.