Johannesburg: Receptionist & Facilities Management Support

About the Role

We are seeking a highly skilled and experienced Receptionist & Facilities Management Support to join our team in Johannesburg. As the first point of contact for all customer/tenant inquiries, you will be responsible for ensuring the efficient and effective operation of the reception area. You will also be required to maintain the cleanliness of the precinct, including bathrooms, pick-up zones, smoking areas, and other common areas.

Key Responsibilities

* Maintain the reception area making it look professional at all times

* Ensure the efficient and effective operation of the reception area

* Answer all incoming calls and direct callers’ inquiries to the relevant person

* Email detailed and accurate messages to staff members

* Act as the first point of contact for all customer/tenant inquiries

* Hostess and welcome guests, directing them to appropriate areas

* Receive all visitors and inform relevant staff of their arrival

* Offer refreshments to visitors

* Resolve general queries from visitors/tenants of the buildings under management

* Assist scheduled contractors with access to the building

* Manage communication with all tenants in allocated buildings

* Perform daily checks on the cleanliness of the precinct

* Keep and maintain a key register for all vacant offices and facilities within the precinct

* Project a professional image of the company by delivering friendly and efficient service, ensuring calls are dealt with speedily, effectively answering or directing queries/enquiries, and ensuring all new tenants receive flowers to welcome them to the Precinct

Requirements

* Minimum of 2-4 years experience in an administrative environment

* Strong proficiency in relevant computer software packages (MS Office)

* Excellent attention to detail and numerate accuracy

* Dynamic and enthusiastic personality

* Ability to work as part of a team and interact professionally with tenants and landlords

* Competent time management skills and deadline-driven

* Human Capital, Transparent honesty, Reliability, Positive Attitude, and highly motivated

Qualifications

* Grade 12 (Matric)

Salary & Benefits

* Competitive salary commensurate with experience

* Comprehensive benefits package to be discussed during the interview process

How to Apply

Please submit your application, including a cover letter, resume, and contact information for at least two professional references.