Job Description
About the Role
Hire Resolve’s client is looking for a Senior Business Analyst to join their team. The ideal candidate will support the design and technical development of new customised solutions, developing strong customer relationships to solicit and identify business requirements, address usability concerns, and create detailed use case documentation.
Key Responsibilities
- Under the direction of a supervisor, perform research and requirements gathering; process analysis; investigation of existing functionality; gap analysis; participation in design of new functionality; ensure functionality/products satisfy the client requirements.
- Participate in project walkthroughs: business requirements gathering, design walkthrough, functional test plans and implementation sessions.
- Prepare detailed use case descriptions for the development team to implement solutions’ key functionality.
- Perform product testing to ensure product quality is maintained.
- Contribute to the implementation of new products and communicate effectively between internal and external stakeholders to ensure product satisfaction is maintained.
- Provide user training.
- Build and maintain strong, long-lasting client relationships.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Prepare SLA or other reports required on client account status.
- Provide first line support to SLA clients.
- Collaborate with development team to create Statements of Work, where required.
- Assist with challenging client requests or issue escalations as needed.
- Find ways to increase quality of customer service.
Requirements
As a high performing professional, you will be a well organised self-starter who can manage your own workload. You will be expected to be a good team player who can execute tasks as part of an overall programme of work. Excellent communicator, attention to detail, and able to facilitate client meetings are also essential.
Qualifications
No formal education or certifications mentioned in the original job description. Therefore, this section is skipped.
Salary & Benefits
Highly competitive salary for this role based on experience. Remote Role.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Use the STAR method (Situation, Task, Action, Result) when answering behavioral interview questions.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Pretoria: General Manager/Operations Director posted by Hire Resolve
An established and reputable manufacturing and installation company within the timber roofing industry is seeking a dynamic and experienced General…
View JobJohannesburg: CIO posted by Hire Resolve
A South African insurance company that offers a range of affordable insurance products is seeking a CIO strategic technology leader…
View JobJohannesburg: Senior Investment Analyst posted by Hire Resolve
Executive Career Opportunity: Senior Investment Analyst 100% RemoteLocation: Fully Remote (South African Citizens Only)Industry: Investment Management /...
View JobJohannesburg: Senior Mobile Developer posted by Hire Resolve
A South African company that empowers government entities with cutting-edge, innovative software solutions and customizable platforms, focusing on...
View JobCenturion: Financial Accountant posted by Hire Resolve
An established and growing organisation within the manufacturing and distribution sector is seeking a hands-on Financial Accountant to join their…
View JobWestern Cape: Senior Java Developer posted by Communicate Finance
Bachelors degree in Computer Science, Software Engineering, or equivalentMinimum 5+ years of experience coding in JavaProficiency with Spring / Spring…
View Job
Browse Employers
Job Alerts