Job Description
About the Role
Kendrick Recruitment is currently seeking an Operations Manager for a luxury safari lodge in Sabi Sands. This exciting opportunity will allow you to join a well-established property where you can contribute to maintaining exceptional standards and ensuring memorable guest experiences.
Key Responsibilities
- Support the General Manager in all operational matters and assume full responsibility in their absence
- Oversee guest-facing departments including Food & Beverage, Housekeeping, Guides, Maintenance, and Reservations
- Ensure high standards of service, safety, and guest satisfaction
- Monitor daily operations and proactively resolve issues
- Support Heads of Department in achieving operational, financial, and service objectives
Requirements
- Minimum 5 years’ experience in hospitality operations management, preferably in luxury lodges or hotels
- Proven leadership and team development skills
- Strong financial acumen, including budgeting, reporting, and inventory control
- Excellent organisational, problem-solving, and decision-making abilities
- Outstanding communication and interpersonal skills
- Commitment to delivering world-class guest experiences
Qualifications
- Relevant tertiary qualification in Hospitality Management or related field preferred
- Knowledge of compliance, health & safety, and labour regulations in hospitality
Salary & Benefits
- Salary: Negotiable depending on experience
- Live-in position
How to Apply
To apply for the Operations Manager role, please send your updated CV, reference letters, qualifications, and a recent head & shoulders photo. Please note: Due to the high volume of applications, only candidates who meet the listed requirements will be contacted. If you do not receive a response within 7 working days, kindly consider your application unsuccessful.
About Catering / hospitality Jobs in Mpumalanga
Catering and hospitality positions are a vital part of the South African job market, particularly in provinces like Mpumalanga where tourism is a significant contributor to the local economy. Typically, these roles involve providing excellent customer service, managing food and beverage operations, and maintaining high standards of hygiene and safety. Generally, the demand for skilled catering and hospitality professionals is consistent across various sectors.
The salary range for catering and hospitality positions in Mpumalanga can vary greatly depending on factors such as experience, company size, and industry sector. Commonly, entry-level roles may fall within a salary bracket of R20 000 to R35 000 per annum, while more senior positions can command salaries ranging from R50 000 to R100 000 or more. However, it’s essential to note that these are broad estimates and actual salaries may vary significantly depending on individual circumstances.
Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, attention to detail, ability to multitask, and a strong work ethic. Generally, employers also look for candidates with experience in food preparation, inventory management, and customer service. In some cases, certifications such as food safety or wine appreciation may be beneficial. Industry sectors that commonly employ catering and hospitality professionals include the tourism industry, events management, and corporate hospitality.
In terms of career development, opportunities abound for those willing to invest time and effort into their professional growth. Typically, entry-level positions can serve as a springboard to more senior roles within the same organisation, or to new opportunities in related fields such as event management or hotel administration. With experience and additional training, professionals in this field may also pursue management positions or start their own businesses.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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