South Africa: Subpoena Administrator (9 month contract) posted by Isilumko Staffing

About the Role

We are seeking a detail-oriented and proactive Subpoena Administrator to manage and respond to formal requests submitted for information and documentation, as stipulated in subpoenas, ensuring adherence to legal and statutory requirements. This role offers an opportunity to contribute to the compliance and legal processes of a dynamic and fast-paced environment.

Key Responsibilities

• Build and maintain strong relationships with external stakeholders through effective networking and regular communication.
• Support business development initiatives and collaborate with regional distribution owners to implement Service Level Agreements.
• Contribute to corporate responsibility initiatives and participate in cultural transformation efforts.
• Identify opportunities to improve business processes and systems, recommending effective solutions to enhance operational efficiency.
• Create awareness and expand business opportunities by presenting products and services through various channels.
• Support the implementation of projects by coordinating activities and providing recommendations for improvement.
• Minimise risks by ensuring compliance with regulations, policies, and procedures.
• Leverage data and market insights to identify new business opportunities and make recommendations for service enhancements.
• Compile business cases, making findings and suggesting proposals with recommendations and alternatives.
• Ensure alignment of systems, processes, and services with business strategy and objectives.
• Support personal development through ongoing learning, training, and career progression opportunities.
• Share industry knowledge and trends with team members and stakeholders.
• Proactively manage conflict situations and answer employee inquiries.

Requirements

• 3 – 5 years of experience in a branch administration or similar environment.
• Knowledge of administrative procedures and systems.
• Banking procedures.
• Client service principles.
• Relevant regulatory knowledge.
• Proficiency with relevant software and systems.
• Strong business writing skills.

Qualifications

Matric / Grade 12 / National Senior Certificate.

Note: I’ve kept the original requirements, responsibilities, and qualifications intact, while reorganizing them into a new structure as per your guidelines. If any additional information is required to fill in the gaps, please let me know.