Job Description
About the Role
One of the TOP banks in S.A. are seeking Fraud Detection Agents / Collections agents to work as Call centre Agents on a 3-month contract in Sandton, Johannesburg. We require experienced professionals with strong analytical and investigation skills to join our team.
Key Responsibilities
- Attend to incoming calls
- Detect and report online / digital fraud / ATM fraud
- Engage with customer regarding suspicious account fraud
- Closing customer accounts
- Unblock customer accounts
Requirements
- Must have fraud detection experience in banking sector of no less than 4 years’ recent experience
- Matric
- Relevant qualification
- Clear criminal and credit record
- Excellent English communication
- Willing to work at the office Mondays to Fridays, alternate Saturdays and Public holidays
- Shift work
- Own Reliable transport
Qualifications
- Completed relevant qualification (if applicable)
- No formal education mentioned; skipping this section entirely
Salary & Benefits
No salary information is available.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Banking Jobs in Gauteng
The banking industry in Gauteng, South Africa is a dynamic and growing sector, with a strong demand for skilled professionals. Typically, job seekers in this field can expect to find opportunities across various sectors, including financial services, technology, and manufacturing. Generally, the industry outlook remains positive, with a common expectation of steady growth and expansion.
When it comes to salary expectations, banking positions in Gauteng typically fall within broad ranges, often influenced by factors such as experience, company size, and industry sector. For instance, entry-level positions may start around R400 000 per annum, while senior roles can exceed R800 000. However, please note that these figures are approximate and can vary significantly depending on individual circumstances.
Common skills required for banking roles in Gauteng include proficiency in financial software, strong analytical and problem-solving abilities, excellent communication and interpersonal skills, and a solid understanding of regulatory requirements. Other essential skills often include technical expertise in areas such as accounting, risk management, or compliance. Additionally, many employers place a high value on emotional intelligence, creativity, and adaptability.
The banking industry is commonly found in sectors such as financial services, technology, manufacturing, and corporate finance. Financial services companies, for example, are often major players in the industry, while technology firms may require banking professionals with technical expertise. Manufacturing sector banks also exist, catering to the needs of specific industries.
Career development opportunities abound in the banking industry, with many positions offering clear career progression paths. Typically, entry-level roles can lead to senior management positions or specialized fields such as risk management or compliance. Opportunities for professional development, training, and mentorship are often available within organizations, allowing professionals to build expertise and advance their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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