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South Africa: Group Hotel Manager posted by OttoBauthentic

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Job Description

About the Role

The Hotel Group Manager will oversee the overall strategic, operational, and financial management of the three properties. This role ensures that all establishments operate efficiently, maintain exceptional guest satisfaction, meet profitability goals, and adhere to brand standards.

Key Responsibilities

  • Oversee daily operations across all three properties, ensuring smooth running of front office, housekeeping, food & beverage, and maintenance.
  • Implement and monitor standard operating procedures (SOPs) for service excellence and consistency.
  • Coordinate staff scheduling to optimize productivity and manage costs.
  • Ensure compliance with health, safety, and licensing regulations.

Requirements

  • Strong leadership and people management skills across multi-site operations.
  • Deep understanding of hotel operations, including front office, housekeeping, F&B, and maintenance.
  • Financial acumen: budgeting, cost control, and P&L management.
  • Excellent interpersonal and communication skills to manage staff, suppliers, and guests.
  • Proven ability to drive revenue growth and maintain high guest satisfaction.

Qualifications

  • Diploma or degree in Hospitality Management, Business Administration, or related field preferential.
  • Minimum 57 years of senior hotel management experience, preferably in multi-property or group operations.

Salary & Benefits

No salary information is available.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Tourism/Hospitality Jobs in South Africa

The tourism and hospitality industry in South Africa is generally thriving, with many local and international businesses seeking skilled professionals to cater to the growing demand for travel and entertainment options. Typically, this sector offers a wide range of job opportunities across various industries, including leisure, education, and corporate sectors.

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Salary expectations for roles within the tourism and hospitality industry can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries tend to be in line with or slightly above those found in the broader service industry. However, it’s essential to note that actual salaries may differ significantly due to variations in these factors. For example, a hotel manager in a large international chain may earn significantly more than an entry-level receptionist at a smaller local establishment.

Common skills required for roles in the tourism and hospitality industry include excellent customer service skills, language proficiency (English and/or Afrikaans), communication and problem-solving abilities, and adaptability in fast-paced environments. Additionally, many employers seek candidates with experience in food and beverage management, event planning, or marketing and sales. Other valuable skills include digital literacy, analytical thinking, and leadership potential.

The tourism and hospitality industry commonly employs professionals in various sectors, including financial services sector (e.g., tour operators, travel agencies), technology industry (e.g., app development, online booking platforms), manufacturing sector (e.g., food and beverage production), as well as local businesses catering to the needs of tourists and visitors. These industries often require individuals with a strong understanding of the local market, cultural sensitivity, and knowledge of regional attractions.

Career progression opportunities in the tourism and hospitality industry are diverse and varied. Typically, entry-level positions can lead to roles such as department manager or team leader within a few years, while more experienced professionals may take on senior management positions or start their own businesses. Ongoing development and education can help individuals stay up-to-date with industry trends, enhancing their skills and career prospects.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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