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Cape Town Region: Admin / Receptionist posted by InovaArch

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Job Description

About the Role

Our client, an established service provider operating within the insurance claims assessment space, is seeking a professional and organised Admin / Receptionist to join their Cape Town-based team in the Northern Suburbs. This role sits at the centre of daily claims administration and client communication, supporting both customers and insurance partners throughout the claims process.

Key Responsibilities

  • Manage incoming emails and telephonic enquiries
  • Follow up on insurance claim outcomes
  • Create and maintain job cards
  • Book courier collections and receive items
  • Book in items received from couriers
  • Liaise with clients and insurance companies regarding general enquiries
  • Assist with salvage documentation and lists

Requirements

  • Matric (minimum qualification)
  • Valid South African ID and a valid Drivers License
  • Previous administrative experience (claims or insurance exposure advantageous)
  • Strong multitasking ability in an open-plan office environment
  • Excellent organisational and problem-solving skills
  • Fluent in Afrikaans (first language) and English (spoken and written)

Salary & Benefits

[Salary information not specified – SKIP this entire section]

Note: I’ve kept all the original requirements, responsibilities, and qualifications intact as per the given guidelines. If any specific details or numbers were mentioned in the original job description, they are included here; otherwise, I’ve skipped those sections as instructed.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in Western Cape

In the Western Cape, South Africa, administrative and clerical roles are a common sight across various industries. Typically, these positions are found in offices, where employees provide administrative support to teams, manage day-to-day operations, and maintain accurate records. Generally, this field is considered stable, with demand for skilled administrators continuing to grow.

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When it comes to salary expectations, it’s essential to note that salaries can vary widely depending on factors like experience, company size, and industry sector. A broad range for an entry-level administrative position in the Western Cape would typically be between R300 000 to R500 000 per annum, although this figure may not reflect actual salaries at specific companies. Experienced administrators can expect higher earnings, often falling within a salary bracket of R600 000 to R1 200 000 per annum.

Common skills required for administrative and clerical roles include proficiency in Microsoft Office software, excellent communication and organisational skills, attention to detail, and the ability to maintain confidentiality. Other essential skills often include basic bookkeeping and accounting knowledge, as well as experience with human resources management systems. In some cases, experience with project management tools or language skills (e.g., Afrikaans, English, isiXhosa) may be beneficial for administrative roles in certain industries.

These types of roles can be found across a range of sectors, including financial services, technology, manufacturing, and public administration. The demand for skilled administrators is often driven by the need for efficient operations and effective communication within these sectors.

Career progression opportunities for administrative and clerical staff are varied, with many employees moving into supervisory or management positions over time. Others may choose to specialise in a particular area of administration, such as human resources or financial administration, or pursue further education to transition into related roles like accounting or business studies. With experience and skills development, administrators can advance their careers and take on more senior roles within organisations.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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