Job Description
About the Role
We are seeking a highly organized and experienced Personal Assistant to join our team at West Coast Personnel in Durbanville. As the right-hand person to our Operations Manager and Director, you will provide high-level administrative support to ensure seamless workflows and exceptional client relations.
Key Responsibilities
- Provide high-level administrative support to the Operations Manager and Director
- Serve as the right hand to the Operations Manager, anticipating needs and taking initiative
- Coordinate internal communications between departments to ensure smooth workflows
- Manage schedules, meetings, emails, and travel arrangements
- Assist with HR administration: onboarding, contracts, documentation, disciplinary procedures, and terminations
- Support marketing activities including content preparation, coordination with design/print teams, and social media scheduling
- Assist with customer communication, follow-ups, and general client relations
- Maintain confidential files and records related to HR and business operations
- Prepare and edit documents, reports, and presentations
- Track tasks and ensure deadlines are met
Requirements
- Proven experience as a Personal Assistant, Executive Assistant, or Office Manager
- Strong understanding of HR processes and basic labour legislation
- Excellent organisational skills with the ability to multitask and prioritise
- Strong interpersonal skills; able to build good relationships across all levels
- Proactive, resourceful, and able to work independently without constant instruction
- Tech-savvy with proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
- Professional communication skills – both written and verbal
- Discreet and trustworthy with confidential information
- Previous exposure to manufacturing, technical, or engineering environments is advantageous
Qualifications
- Bachelor’s degree or equivalent qualification (if applicable)
Salary & Benefits
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Western Cape
In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.
Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.
Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.
These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.
Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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