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Durban: KEY ACCOUNT MANAGER posted by NATIONAL REPS (PTY) LTD

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Job Description

About the Role

We are seeking a driven and results-oriented Key Account Manager to grow and develop our Principals business within the FMCG sector in the KwaZulu-Natal region. The successful candidate will be responsible for managing and expanding relationships within the Modern Trade and Buying Groups, securing new vendor listings, growing product ranges, increasing store coverage, and strengthening long-term customer partnerships.

Key Responsibilities

  • Serve as the primary point of contact for Key Account customers in the KZN region
  • Develop and maintain strong relationships with existing Key Account customers
  • Establish new relationships with regional and national buying offices
  • Secure new vendor listings across FMCG channels
  • Expand product ranging and increase store footprint within existing customer base
  • Implement and manage annual price increases
  • Liaise with regional distribution centres (DCs), replenishment teams, and Channel Regional and Divisional Managers
  • Conduct monthly stock-on-hand (SOH) reviews with logistics partners
  • Perform weekly trade visits to ensure product standards and execution are maintained
  • Support sales and merchandising partners to resolve store-level issues when required

Requirements

  • Proven existing relationships within Modern Trade (Pick n Pay, SPAR, Shoprite, Checkers, Massmart, Dis-Chem, Clicks)
  • Minimum of 3 years relevant FMCG sales or key account management experience
  • Experience in compiling, reviewing, and actioning Site Cover

Qualifications

Salary & Benefits

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About FMCG Retail Jobs in Kwazulu-Natal

Working in the FMCG retail sector in Kwazulu-Natal presents an exciting opportunity for those passionate about consumer goods and sales. Typically, this industry is characterized by a dynamic job market, with opportunities emerging across various sectors such as food, beverages, personal care, and household products.

When it comes to salary expectations, broad ranges can be expected, but please note that actual salaries may vary greatly depending on factors like experience, company size, and industry sector. Generally, entry-level positions in FMCG retail roles typically fall within a salary range of R15 000 – R25 000 per annum, while more senior roles may command higher figures, often exceeding R50 000 per annum. However, it’s essential to research specific job requirements and company standards to get a clearer picture.

Common skills for FMCG retail positions include excellent communication, interpersonal, and problem-solving abilities. Typically, companies also look for candidates with strong product knowledge, sales acumen, and analytical thinking skills. In addition, having experience in customer service, inventory management, and data analysis can be highly beneficial in this field. Many organisations also place a strong emphasis on teamwork, adaptability, and ability to work under pressure.

The FMCG retail sector is diverse, with various industries employing these roles. Common sectors include the food and beverages industry, technology and digital platforms, manufacturing sector, and even some financial services institutions. In Kwazulu-Natal specifically, one can find opportunities in local retailers as well as multinational companies with operations in the region.

Career development opportunities are vast in the FMCG retail sector. Typically, many roles offer on-the-job training, professional certifications, or mentorship programs to help employees progress and grow within their careers. With experience and a strong work ethic, it’s possible to move into more senior positions such as store managers, category managers, or even senior leadership roles.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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