Durban: Office & Client Support Administrator posted by Tailormade Solution

Job Summary

We are seeking a reliable and well-organised Office & Client Support Administrator to support the day-to-day administrative and client coordination activities of our regional office.

This role is primarily administrative in nature and is suited to a candidate with solid office administration experience who is comfortable supporting internal teams and assisting with the coordination of services for existing clients. The position is office-based and requires consistent attendance and strong organisational discipline.

Key Responsibilities Client & Internal Support

• Act as an administrative support point for existing client accounts.

• Assist with handling client queries, requests, and follow-ups.

• Maintain accurate records of client interactions, service requests, and documentation.

• Liaise with internal teams to ensure services are delivered as scheduled.

• Support client reporting and basic coordination tasks.

Office Administration

• Perform general office administration, including filing, correspondence, and document control.

• Manage calendars, meetings, and internal scheduling.

• Maintain office records, databases, and trackers.

• Assist with procurement of office supplies and inventory control.

• Support basic reporting and administrative finance-related tasks (e.g. tracking invoices, reports).

Team Support

• Provide administrative support to management and team members.

• Assist with coordination of meetings, workshops, and office activities.

• Provide cover for other administrative functions when required.

Minimum Requirements (Non-Negotiable)

• Matric certificate (required)

• Minimum 23 years experience in office administration, client support, or a similar administrative role

• Experience working in a structured office environment

• Competent in Microsoft Office (Word, Excel, Outlook)

• Strong organisational and record-keeping skills

• Ability to work full-time from the office

Skills & Competencies

• Strong administrative and organisational ability

• Clear and professional written and verbal communication

• Attention to detail and accuracy

• Ability to prioritise tasks and meet deadlines

• Reliable, punctual, and consistent work ethic

• Comfortable handling confidential information

Personal Attributes

• Professional, dependable, and well-presented

• Self-disciplined and able to work independently

• Service-oriented mindset without sales pressure

• Adaptable and willing to support team needs

What We Offer

• Stable, office-based role in a professional environment

• Clear responsibilities and structure

• Supportive team and management

• Opportunity to develop administrative and coordination skills