Job Description
Butler Luxury Hotel, Cape Town
Kendrick Recruitment is searching for an exceptional Butler to join a prestigious luxury hotel in Cape Town. This role is designed for a polished hospitality professional who lives for detail, anticipates guest needs before they arise, and delivers unforgettable, personalised service at the highest level.
This is not just service this is luxury storytelling through experience.
Whats on offer:
Salary: Negotiable (DOE)
Work in a refined, high-end luxury environment
Be part of an elite guest experience team
Excellent opportunity for career growth within luxury hospitality
The Role:
The Butler will be responsible for delivering a seamless, highly personalised service to VIP and Club guests, ensuring every interaction reflects world-class luxury standards. From guest arrival to departure, the Butler creates moments that surprise, delight, and exceed expectations.
Key responsibilities include:
Deliver a bespoke guest experience at all times
Provide hands-on service across reception, concierge, in-room dining, lounge, reservations and guest relations
Anticipate and respond to guest requests promptly and professionally
Build meaningful guest relationships by remembering names, preferences and special requirements
Maintain accurate guest history and preferences on hotel systems
Support lounge operations including breakfast, afternoon tea and cocktail service
Ensure immaculate presentation, mise-en-place and service flow
Assist with billing, cash handling and daily sales summaries
Control stock, minimise wastage and conduct regular inventory checks
Uphold hygiene, food safety and health & safety standards
Maintain exceptional grooming, conduct and service etiquette
Stay informed on hotel offerings, city attractions and events
Actively participate in training and continuous service improvement
Who theyre looking for:
23 years experience in luxury hospitality or F&B service
Qualification from a recognised hotel management school (advantageous)
Butler Academy training (advantageous)
Strong knowledge of food & beverage service, wines, spirits and luxury dining etiquette
Confident, polished and service-driven personality
Computer literacy (hotel systems experience advantageous)
Fluent in English (additional languages are a strong advantage)
If you are a highly professional, detail-oriented hospitality expert ready to deliver world-class service, this is the role for you!
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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