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Cape Town: Guest Liaision/Concierge Relief posted by Kendrick Recruitment

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Job Description

Guest Liaison / Concierge Relief Luxury Boutique Hotel, Cape Town

Kendrick Recruitment is excited to recruit a polished and service-driven Guest Liaison for a prestigious luxury boutique hotel in Cape Town. This is your chance to craft unforgettable guest experiences, anticipate needs before theyre voiced, and deliver personalised service that leaves a lasting impression.

Whats on offer:

Salary: R16,500 gross per month

Medical Aid: 50% contribution (main member only, Discovery Health Key Care plan)

Pension: 6% contribution, both ways (Momentum)

Gratuity: Paid monthly in arrears

Shift Work: Early (06:3015:30) / Late (14:0023:00) / Night (22:0007:00)

The Role:
As Guest Liaison / Concierge Relief, youll be at the heart of the guest experiencedelivering seamless, personalised service from pre-arrival to departure. Youll manage guest interactions, coordinate internal departments, curate tailored itineraries, and provide informed recommendations across Cape Towns restaurants, cultural highlights, activities, and more. Every detail counts, from guest profiles to bespoke touches, ensuring each stay is truly extraordinary.

Who theyre looking for:

Proven concierge experience in luxury hospitality (5-star environment essential)

Exceptional organisational and administrative skills

Deep knowledge of Cape Towns dining, culture, arts, and experiences

Anticipatory, intuitive, and guest-focused with strong communication skills

Sophisticated, polished, and professional presentation

Fluent in English; additional languages an advantage

Computer literate (Opera, MICROS/POS, Word, Excel)

Flexible and willing to work shifts

If you have a passion for creating personalised, world-class guest experiences and thrive in a luxury environment, this is the role for you!

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

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Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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