Pretoria: Systems & Client Support Specialist (MMS)

February 3, 2026 Jobs in Northern Suburbs

Job Description

Key Responsibilities: Support MMS Product owner on client queries, providing responsive technical support and guidance. Investigate and resolve system and client issues using tools such as SQL, log analysis and monitoring platforms Query and analyse data using SQL and assist in identifying trends or discrepancies Understand and manage variety of file formats including JSON, XML, Flat files and CSV. Monitor, process and troubleshoot inbound / outbound file exchanges and API calls (Rest and Soap) Support and troubleshoot, connectivity and integration issues involving secure data transmission Document procedures, solutions and client configurations in a knowledge base Job Experience and skill required National certificate or bachelor’s degree in information technology or computer science or other relevant qualification 3 – 5 years of experience in customer or technical support within a fintech, SaaS or regulated financial services environment 3 years in a client support, systems analyst, or technical operations role, preferably in Fintech or Financial Service Experience working with or integrating to banks, payment providers or financial institutions. Experience supporting mission-critical financial systems and real-time or batch-based transaction flows Strong SQL experience for data analysis and troubleshooting. Solid understanding of REST and SOAP APIs, including hands-on experience with JSON and XML formats Familiarity with network protocols Understanding of APIs, webhooks and troubleshooting Comfortable using tools like Jira, Confluence, Slack for internal collaboration and documentation Apply now!

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About IT / Computing / Software Jobs in Tshwane

In the Tshwane area, the IT and computing industry is thriving, with a strong demand for skilled professionals to drive technological advancements and innovation. Typically, this field is characterized by a dynamic job market with various opportunities available across different sectors. However, it’s essential to note that the job market can fluctuate, and it’s crucial to stay adaptable and focused on continuous skill development.

When it comes to salary expectations, it’s generally common for IT and computing professionals in Tshwane to earn salaries within the range of R600 000 to R1 200 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these are broad estimates and can vary significantly based on individual circumstances. It’s also worth considering that bonuses, benefits packages, and other perks can impact overall remuneration.

Common skills required for IT and computing roles in Tshwane include proficiency in programming languages (such as Java, Python, or C++), experience with database management systems, knowledge of cloud computing platforms (like AWS or Azure), understanding of cybersecurity principles, and familiarity with Agile development methodologies. Additionally, strong analytical, problem-solving, and communication skills are often essential for success in this field.

The IT industry is a broad sector that encompasses various industries, including financial services, technology, manufacturing, and more. Commonly, these professionals work in companies operating within these sectors, as well as in government agencies and educational institutions. The demand for skilled IT professionals extends across the private and public sectors, with opportunities available at different levels of experience.

For those looking to advance their careers in IT and computing, there are many opportunities for professional development and growth. Typically, career progression paths involve taking on increasingly complex projects, leading teams, or pursuing specialized certifications (such as CompTIA or Cisco). Many organizations also offer training programs, mentorship schemes, and internal job rotations to support employee development and advancement.

View Job Pretoria: Sales Representatives (Telecommunications) posted by AtripleA recruitment & temps

This information provides general career guidance. Actual salaries and requirements vary by employer.

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