Job Description
About the Role
Luxury Spa at a 5* Hotel in the Rosebank area is seeking an experienced and dynamic Spa Manager to join their team. As the face of our spa, you will be responsible for ensuring exceptional guest satisfaction, leading the efficient and effective operations, and driving financial performance through effective service delivery and retail sales.
Key Responsibilities
- Oversee the day-to-day operations of the spa including front desk, treatments and retail areas
- Hire, train, and supervise spa staff including therapists, aestheticians, and receptionists
- Ensure exceptional guest service standards are met and exceeded
- Manage spa budgets, inventory, payroll, and vendor relationships
- Promote spa services and products through marketing and upselling strategies
- Monitor treatment quality and customer satisfaction
- Analyse financial reports and implement cost-control measures
- Develop and maintain adequate professional product program
- Develop and maintain retail product program
- Ensure all areas of the Spa are kept clean and well maintained
- Ensure compliance with health and safety standards, including hygiene regulations
- Address guest complaints and feedback professionally and promptly
Requirements
- Grade 12
- Bachelor’s degree in Business Administration or Degree/Diploma in hotel/hospitality management
- Minimum of 3 to 5 years experience as a Spa Manager in a luxury hotel or well-established Spa Brand
Qualifications
- Completed Bachelor’s degree in Business Administration or Degree/Diploma in hotel/hospitality management
Salary & Benefits
[Not mentioned in the original job description]
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in South Africa
In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.
When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.
Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.
Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.
Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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