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Cape Town City Centre: Bookings Clerk

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Job Description

About Us: We are a dynamic [dealership in the Western Cape, committed to delivering exceptional customer service and ensuring smooth operations. We are seeking a motivated and detail-oriented Bookings Clerk to join our team. Key Responsibilities: Schedule and manage customer appointments for services, repairs, and maintenance Maintain accurate records in booking and workshop management systems Communicate with customers via phone, email, and in-person to confirm bookings and provide updates Coordinate with technicians, service advisors, and internal teams to ensure efficient workflow Prepare reports and documentation related to bookings and service schedules Ensure excellent customer service by addressing enquiries and concerns professionally Support administrative and operational tasks as required Requirements: Minimum Grade 12 / Matric certificate 5 years experience in a bookings, administration, or motor industry environment is preferred Strong communication and customer service skills Proficient in MS Office and basic computer systems Excellent organizational, multitasking, and time management abilities Ability to work under pressure and meet deadlines Attention to detail and a proactive attitude What We Offer: Competitive salary and benefits package Supportive and professional work environment Opportunities for growth and career development How to Apply: Interested candidates are invited to apply or send their CV and a covering letter to

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in Cape Town Region

The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.

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In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.

Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.

These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.

Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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