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Somerset West: Reception & Switchboard Administrator

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Job Description

About the Role

We are seeking a highly organized and experienced Reception & Switchboard Administrator to join our team in Somerset West. As the first point of contact for clients, visitors, and suppliers, you will be responsible for providing exceptional customer service while maintaining the smooth operation of our switchboard.

Key Responsibilities

  • Answer and direct incoming calls efficiently; operate the switchboard professionally
  • Welcome clients, visitors, and suppliers in a professional and friendly manner
  • Perform general administrative tasks, including filing and data management
  • Maintain an organized, tidy, and presentable reception area
  • Support office staff with deadlines, urgent tasks, and clerical needs
  • Handle sensitive information and numerical data accurately and confidentially
  • Manage multiple tasks, prioritize workload under pressure, and ensure timely follow-up
  • Prepare and deliver documents for client meetings
  • Take ownership of assigned tasks and ensure completion

Requirements

  • Matric / Grade 12 certificate or equivalent
  • 13 years of reception, switchboard, or administrative experience
  • Fluent in Afrikaans and proficient in English
  • Honest, reliable, and professional with a strong work ethic
  • Punctual, well-presented, and proactive; willing to take initiative

Qualifications

  • No formal education mentioned

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in Cape Town Region

The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.

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In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.

Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.

These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.

Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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