Cape Town Region: Operations Information Administrator posted by Cape Union Mart International Ltd

February 9, 2026 Jobs in Cape Peninsula

Cape Union Mart International Ltd

Western Cape

Admin / clerical / secretarial

Job Description

Purpose: We are looking for a dedicated, passionate, and organised Operations Information Administrator to join our National Operations team at our Cape Union Mart Head Office in Cape Town. The Operations Information Administrator will be responsible for managing the scheduling and time & attendance system for Stores. This will include working with data, analyzing information, and providing reports to the Operations Leadership team to support decision-making. The ideal candidate should be detail-oriented, possess strong analytical skills, and have experience with database management. Key Responsibilities: Act as the system administrator for the scheduling and time & attendance system (StoreForce) for Stores Finalizing, preparing and exporting payroll files. Maintain data, data processes, and data integrity for the Operations Department Develop and maintain databases and track performance metrics for the Department. Create reports and presentations that communicate data insights to key internal stakeholders. Analyze data, identify key trends, and present findings and recommendations. Work closely and partner with key stakeholders to ensure accurate and timely reporting of data. Continuously evaluate and improve data management processes and systems. Identify key risks and consult with key stakeholders to reach an effective resolution. Support, participate, execute, and deliver on ad-hoc duties and responsibilities. Drive continuous improvement and self-development. Qualifications and Experience: A matric certificate is required. A relevant tertiary qualification would be advantageous. 3 years of experience working in a retail environment, in a leadership role, is essential. Proven knowledge and experience working with Microsoft Office is crucial (Outlook, Word, Excel, and PowerPoint), especially working with Excel and PowerPoint A knowledge of scheduling and time & attendance systems is preferred. Experience working with databases would be beneficial. Competencies and Skills: Excellent organizational and time management skills Strong attention to detail and accuracy Analytical thinking and problem-solving skills Strong communication and interpersonal skills Ability to work independently. Good team player, able to work as part of a team, sharing knowledge, ideas, and learning from the team. Flexibility and adaptability to changing priorities and deadlines. Ability to handle multiple tasks and projects simultaneously. Interpersonal skills and ability to interact effectively with people across all levels. Process integrity in handling confidential and sensitive organizational information A good understanding of StoreForce and SIOCS is advantageous. Please note: The Cape Union Mart Group is committed to transformation. Appointments and promotions will be made based on candidates who best meet the requirements for the position. Candidates who enhance the diversity of the team will be given preference, i n line with our Employment Equity plan.

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About Admin / clerical / secretarial Jobs in Western Cape

In the Western Cape, South Africa, administrative and clerical roles are a common sight across various industries. Typically, these positions are found in offices, where employees provide administrative support to teams, manage day-to-day operations, and maintain accurate records. Generally, this field is considered stable, with demand for skilled administrators continuing to grow.

When it comes to salary expectations, it’s essential to note that salaries can vary widely depending on factors like experience, company size, and industry sector. A broad range for an entry-level administrative position in the Western Cape would typically be between R300 000 to R500 000 per annum, although this figure may not reflect actual salaries at specific companies. Experienced administrators can expect higher earnings, often falling within a salary bracket of R600 000 to R1 200 000 per annum.

Common skills required for administrative and clerical roles include proficiency in Microsoft Office software, excellent communication and organisational skills, attention to detail, and the ability to maintain confidentiality. Other essential skills often include basic bookkeeping and accounting knowledge, as well as experience with human resources management systems. In some cases, experience with project management tools or language skills (e.g., Afrikaans, English, isiXhosa) may be beneficial for administrative roles in certain industries.

These types of roles can be found across a range of sectors, including financial services, technology, manufacturing, and public administration. The demand for skilled administrators is often driven by the need for efficient operations and effective communication within these sectors.

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Career progression opportunities for administrative and clerical staff are varied, with many employees moving into supervisory or management positions over time. Others may choose to specialise in a particular area of administration, such as human resources or financial administration, or pursue further education to transition into related roles like accounting or business studies. With experience and skills development, administrators can advance their careers and take on more senior roles within organisations.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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