Job Description
About the Role
Join our dynamic team as a Store Manager at Cash Crusaders, where you’ll take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.
Key Responsibilities
- Drive store performance to achieve and exceed sales targets.
- Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
- Ensure consistent implementation of merchandising and marketing standards.
- Attract and retain a strong and loyal customer base.
- Oversee inventory controls and ensure effective stock management.
- Monitor store performance in line with stock availability and customer demand.
- Ensure exceptional customer experiences that exceed expectations.
- Review and act on Mystery Shopper reports and customer feedback.
- Resolve product and service-related complaints quickly and effectively.
- Lead by example in reinforcing a customer-first culture among staff.
- Train, develop and motivate staff to reach full potential.
- Plan for succession and promote internal growth.
- Manage performance consistently and fairly.
- Foster a positive, engaging and productive working environment.
- Ensure strict adherence to company policies, systems, and procedures.
- Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.
Requirements
Proven retail management experience
Strong leadership and people management skills
Excellent communication and organisational skills
Target and results-oriented mindset
Passion for customer service and retail excellence
Qualifications
- Formal education/certifications (if applicable)
Salary & Benefits
Not specified in the original job description.
Working Hours
Retail hours, including weekends and public holidays
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Sales/Marketing Jobs in South Africa
In South Africa, the sales and marketing industry is a dynamic and competitive field, with many multinationals operating in various sectors. Generally, the job market trends in this sector indicate a steady demand for skilled professionals who can drive business growth and revenue.
Typically, salaries in the sales and marketing field in South Africa are broad-based and vary depending on factors such as experience, company size, industry sector, and geographic location. For example, entry-level roles may command salary ranges between R200 000 to R400 000 per annum, while more senior positions can range from R500 000 to R1 000 000 or more, depending on individual performance and the specific requirements of the role.
Common skills required for sales and marketing professionals in South Africa include strong communication and interpersonal skills, ability to work well under pressure, creative problem-solving skills, analytical thinking, digital literacy, and proficiency in Microsoft Office software. Additionally, many companies place a high value on sales and marketing professionals who have experience with CRM systems, data analysis tools, and social media marketing platforms.
The sales and marketing industry is often found in various sectors, including the financial services sector, technology industry, manufacturing sector, and retail sector. These industries require sales and marketing professionals who can effectively communicate products or services to customers, build strong relationships, and drive revenue growth.
For those interested in pursuing a career in sales and marketing, there are many opportunities for career development and growth. Typically, entry-level roles offer training and development programs that equip individuals with the skills needed to advance to more senior positions. With experience, sales and marketing professionals can move into leadership roles or start their own businesses. Additionally, many companies offer promotions based on individual performance, allowing individuals to progress up the career ladder.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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