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Cape Town Region: Food And Beverage Outlet Manager – Hotel – Cape Town posted by Hospitaity Hire SA

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Job Description

Hospitality Hire is seeking an experienced Food & Beverage Outlet Manager to lead the dinner service operation at a luxury hotel. This role is ideal for a hospitality professional with a strong background in 4★ / 5★ hotels or top fine-dining restaurants , who understands refined service, guest engagement, and operational excellence in an evening-focused environment. The successful candidate will be hands-on, service-driven, and confident managing high-end dinner service standards while leading and developing a professional service team. Key Responsibilities Oversee and manage all aspects of evening and dinner service operations Ensure consistently high service standards aligned with luxury and fine-dining expectations Be highly visible on the floor during service, engaging with guests and leading by example Lead, train, and motivate the service team to deliver exceptional guest experiences Manage table allocations, reservations flow, and service pacing during busy dinner periods Handle guest feedback and complaints professionally and efficiently Ensure strict compliance with health, safety, hygiene, and liquor regulations Monitor stock usage, service controls, and cost management within the outlet Work closely with the Executive Chef and kitchen team to ensure seamless service delivery Prepare staff rosters and support performance management within the team Minimum Requirements 3–5 years’ experience as an Outlet Manager, Restaurant Manager, or Senior F&B Supervisor Proven experience in 4★ or 5★ hotels or high-end / fine-dining restaurants (essential) Strong understanding of luxury dinner service standards and etiquette Excellent leadership and people-management skills Confident handling guest interaction in a refined dining environment Strong operational and organisational skills Ability to work evenings, weekends, and public holidays Key Competencies Service excellence and attention to detail Calm, professional leadership under pressure Guest-centric approach Strong communication and team collaboration Commercial awareness and cost control understanding

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How to Apply

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About Catering / hospitality Jobs in Western Cape

The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.

Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.

The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.

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For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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