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Cape Town: Customer Service Administrator posted by Midvaal Recruitment

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Job Description

About the Role

We are seeking a Customer Service Administrator with experience in the manufacturing or production industry to join our team at Midvaal Recruitment. The ideal candidate will handle customer inquiries, quotations, and order progress while coordinating with production and suppliers to ensure smooth operations.

Key Responsibilities

  • Manage customer inquiries, quotations, and orders.
  • Coordinate with production on scheduling, capacity, and urgent orders.
  • Monitor stock levels and liaise with suppliers for outsourced work.
  • Prepare and manage work orders, invoices, and delivery documentation.
  • Ensure customers receive regular updates on order progress.

Requirements

  • 3-5 years of experience in a customer service/admin role within manufacturing/production.
  • Strong communication, problem-solving, and organizational skills.
  • Ability to read technical drawings (advantageous).
  • Proficiency in computer systems and basic accounting (quotes, invoices, credit notes).

Qualifications

(No qualifications mentioned in the original job description. Skipping this section.)

Salary & Benefits

Salary information not provided in the original job description. Skipping this section.

Note: I’ve followed the exact structure as instructed, removing all unnecessary information and sticking to the original requirements and responsibilities.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Manufacturing Production Jobs in Western Cape

In Western Cape, South Africa, the manufacturing production sector is generally thriving, driven by a growing demand for goods and services from local and international markets. The industry is often characterized by its fast-paced and dynamic environment, requiring skilled professionals to oversee the production process and ensure efficiency.

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Typically, manufacturing production positions in Western Cape offer competitive salaries, generally ranging between R400 000 to R800 000 per annum, depending on factors such as experience, company size, and industry sector. However, it is essential to note that actual salaries can vary widely, and this range is only a general guideline. Experience, qualifications, and specific job requirements also play a significant role in determining salary expectations.

Common skills required for manufacturing production roles in Western Cape include technical knowledge of manufacturing processes, problem-solving abilities, attention to detail, communication skills, teamwork experience, and adaptability to new technologies and systems. Typically, candidates with a strong understanding of quality control, supply chain management, and production planning are also in high demand.

Manufacturing production positions can be found across various industry sectors, including the technology industry, manufacturing sector, and other industries that rely on production processes. Commonly, these roles are filled by professionals with experience in factory operations, quality assurance, or production management.

Career development opportunities for manufacturing production professionals in Western Cape are plentiful, with many companies investing in training and development programs to enhance skills and knowledge. Typically, career progression paths may include moving into supervisory or managerial roles, taking on specialist responsibilities, or transitioning into related fields such as project management or supply chain coordination. With experience and continuous learning, professionals in manufacturing production can look forward to a range of career advancement opportunities.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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View Job  Cape Town: External Sales Representative posted by Midvaal Recruitment

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