Job Description
About the Role
We are seeking an experienced Microsoft Exchange Online Specialist to join our team in Pretoria, South Africa. As a key member of our IT support environment, you will be responsible for designing, configuring, testing, and deploying Microsoft 365 and Microsoft Exchange Online products and services. You will provide maintenance and third-level support services to ensure the continued availability and performance of these technologies.
Key Responsibilities
- Design, configure, test, and deploy Microsoft 365 and Microsoft Exchange Online products and services.
- Provide maintenance and third-level support services on all Microsoft 365 products and services.
- Troubleshoot and perform root-cause analysis related to Microsoft 365 products and services.
- Manage the technology life cycle on all Microsoft 365 and Microsoft Exchange Online products and services.
- Implement and maintain the governance and security model for the platform as developed by the Cyber and Information Security Unit at the company.
- Proactively monitor and report on Microsoft 365 products and services for their availability and reliability.
- Provide periodic reports on the health, usage, performance, and life-cycle status of the platform.
- Develop, maintain, and document technical standards, procedures, user guides, standard operating procedures, instructional documents relating to the Microsoft 365 and Microsoft Exchange Online products and services according to best practice.
- Collaborate and engage with internal and external stakeholders to ensure the functionality of the deployed technologies.
- Remediate any security vulnerabilities identified on the platform.
- Stay abreast of new developments in Microsoft technologies.
Requirements
- A Bachelor’s degree (NQF 7) in Information Technology (IT) or an equivalent qualification.
- A Microsoft 365 certificate in Exchange Online Support Engineer Speciality.
- The minimum of five to seven years of experience in an IT support environment and in managing and administering a Microsoft Exchange Online environment.
Qualifications
- No qualifications mentioned
Salary & Benefits
- Salary details not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Tshwane
In the Tshwane area, the IT and computing industry is thriving, with a strong demand for skilled professionals to drive technological advancements and innovation. Typically, this field is characterized by a dynamic job market with various opportunities available across different sectors. However, it’s essential to note that the job market can fluctuate, and it’s crucial to stay adaptable and focused on continuous skill development.
When it comes to salary expectations, it’s generally common for IT and computing professionals in Tshwane to earn salaries within the range of R600 000 to R1 200 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these are broad estimates and can vary significantly based on individual circumstances. It’s also worth considering that bonuses, benefits packages, and other perks can impact overall remuneration.
Common skills required for IT and computing roles in Tshwane include proficiency in programming languages (such as Java, Python, or C++), experience with database management systems, knowledge of cloud computing platforms (like AWS or Azure), understanding of cybersecurity principles, and familiarity with Agile development methodologies. Additionally, strong analytical, problem-solving, and communication skills are often essential for success in this field.
The IT industry is a broad sector that encompasses various industries, including financial services, technology, manufacturing, and more. Commonly, these professionals work in companies operating within these sectors, as well as in government agencies and educational institutions. The demand for skilled IT professionals extends across the private and public sectors, with opportunities available at different levels of experience.
For those looking to advance their careers in IT and computing, there are many opportunities for professional development and growth. Typically, career progression paths involve taking on increasingly complex projects, leading teams, or pursuing specialized certifications (such as CompTIA or Cisco). Many organizations also offer training programs, mentorship schemes, and internal job rotations to support employee development and advancement.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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