Johannesburg: Intermediate Travel Designer posted by Wilderness Safaris

March 1, 2026 Jobs in Central Johannesburg

Wilderness Safaris

Gauteng

Catering / hospitality

Job Description

Location: Johannesburg and or Cape Town Reports to: Reservations Manager Company: Wilderness Are you passionate about luxury travel, conservation, and creating unforgettable journeys? Join Wilderness as an Intermediate Travel Designer and help craft extraordinary experiences. About the Role As an Intermediate Travel Designer, youll deliver exceptional, personalised travel experiences for our guests and agents. Youll combine deep product knowledge with high-touch service, fast response times, and a consultative approach. Your mission: build strong relationships, curate bespoke itineraries, and drive sales while maintaining healthy margins. Key Responsibilities Service Excellence: Deliver prompt, professional, and solution-oriented service to agents and guests. Communicate proactively and with clarity. Itinerary Design & Upselling: Curate bespoke journeys reflecting guest preferences and Wilderness standards. Identify upselling opportunities to enhance guest experiences. Agent Relationship Management: Build trust-based relationships, understand agent preferences, and collaborate with Sales and Operations teams. Booking Accuracy: Quote accurately and timeously, maintain meticulous booking files, and ensure seamless execution of itineraries. Operational Coordination: Work closely with Operations Specialists to ensure a high-quality guest experience and manage all booking logistics. Performance & Margin Focus: Optimise bed nights and margins, track financial performance, and ensure revenues are secured. Product Knowledge: Stay current on Wilderness camps and experiences across Southern & East Africa, and confidently position our offerings. Systems & Technology: Use industry systems (Wilderness Window, WETU, Smartbox, Tourplan, etc.) to streamline processes and enhance service delivery. Candidate Profile Qualifications: Matric with Maths (Standard Grade or higher); tertiary qualification in Travel & Tourism or Hospitality. Experience: 23 years in a Intermediate travel design or reservations role; proven experience in itinerary planning, customer service, and sales; familiarity with TourPlan and Microsoft Office. Skills: Exceptional attention to detail, strong communication (English required, European languages advantageous), organisational skills, and ability to upsell and personalise travel experiences. Personal Attributes: Creative, proactive, service-driven, passionate about wildlife and conservation, able to work under pressure, and dedicated to customer satisfaction. Why Wilderness? Work with a passionate team dedicated to conservation and luxury travel. Deepen your destination expertise through ongoing training and familiarisation trips. Be part of a company that values creativity, initiative, and going the extra mile. Interests: A passion for wildlife and a commitment to sustainability and conservation. Apply for this position with us on WhatsApp. Simply send the word Hi to 260761166303

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How to Apply

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About Catering / hospitality Jobs in Gauteng

In the Gauteng region, the catering and hospitality industry is a thriving sector that employs a diverse range of professionals. Typically, job seekers can expect to find a mix of entry-level and experienced roles in this field, with common positions including chefs, waiters, event coordinators, and hotel management staff. Generally, the demand for skilled workers in this industry remains strong, driven by the growing tourism and events sectors in South Africa.

In terms of salary expectations, it’s difficult to provide a precise figure due to variations caused by factors such as experience, company size, and industry sector. However, broad ranges can be provided. Typically, entry-level positions within catering and hospitality may fall within the range of R20 000 to R40 000 per annum, while experienced roles can command salaries ranging from R60 000 to R120 000 or more, depending on the specific requirements of the position.

Common skills required for careers in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Other essential skills include basic knowledge of food preparation and presentation, customer service skills, and experience with event management software. In addition, many employers place a high value on staff certification, such as a Food Safety Certificate or Hospitality Diploma.

The catering and hospitality industry is diverse and encompasses various sectors, including the financial services sector, technology industry, manufacturing sector, and more. Many companies within these industries require skilled workers to manage their catering and event needs. Commonly, roles are found in urban areas such as Johannesburg and Pretoria, where there is a high concentration of businesses and events.

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For those seeking to advance in their careers within this field, opportunities for professional development exist throughout the industry. Typically, career progression can be achieved through experience, training, and certification. Many employers offer internal training programs or sponsorship for further education, which can provide a competitive edge in the job market. Overall, catering and hospitality professionals can expect to find rewarding and challenging roles within this dynamic sector, with opportunities for growth and development throughout their careers.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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