South Africa: MICE Manager

March 1, 2026 Jobs in South Africa

Job Description

Duties: Coordinate, arrange and confirm all group logistics/requirements pre-arrival, during stay and post-departure. Collect information and create detailed itinerary or working documents for all groups and events ensuring all operations departments are updated of the requirements and any changes made. Host clients for regular FAM trips and site inspections and ensuring they are well educated on the lodge various facilities, varied offerings, and capabilities. Bringing in and following up on new leads and conversion of group bookings. Promote and actively sell activities at the lodge to increase revenues while enhancing guests satisfaction. Maintain strong relationships with all high producing PCOs, agents, corporate clients, and other trade partners to ensure their needs are always fulfilled. Requirements: Hospitality or Event Management diploma from a reputable institution or academy. Minimum 3-years experience as a MICE Manager, Banqueting Co-ordinator, or Guest Relations Manager in a 5-star environment. Be well informed about the trends in hospitality, changing guest needs and behaviour, and developments in other industries. Creative minded and committed with meticulous attention to detail with regards to event logistics planning. Strong people skills, and diplomacy in handling complaints Proficient English communication skills, an international language an added advantage. Highly presentable with balanced emotional intellect. Flexibility in working hours (evening and weekends) while hosting events.

How to Apply

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About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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