Job Description
About the Role
We are seeking an experienced MICE Manager to join our team at a luxury lodge in Pilanesberg, North West. The successful candidate will be responsible for planning and managing all MICE events, ensuring exceptional service delivery and guest satisfaction.
Key Responsibilities
- Plan, coordinate, and manage all MICE events at the lodge
- Liaise with clients to understand requirements and ensure expectations are met
- Coordinate with all departments (kitchen, housekeeping, maintenance, front office)
- Oversee event setup, execution, and breakdown
- Manage event budgets, quotations, and invoicing
- Ensure high standards of service delivery and guest satisfaction
- Handle on-site event management and troubleshooting
- Maintain strong relationships with clients and external suppliers
- Ensure all events align with the lodge’s brand and standards
- Prepare reports and post-event evaluations
Requirements
- RSA ID and legal residence essential
- Relevant qualification in Hospitality, Events Management, or similar
- Proven experience in a MICE or Events Management role within a luxury hospitality environment
- Strong planning, organisational, and coordination skills
- Excellent communication and client liaison abilities
- Ability to manage multiple events and deadlines simultaneously
- Strong attention to detail and problem-solving skills
- Financial awareness including budgeting and cost control
- Proficient in Microsoft Office and event management systems
Qualifications
- Formal education/certifications (Bachelor’s, LLB, Matric, etc.) not specified.
Salary & Benefits
R20 000 Negotiable (DOE)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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