Job Description
About the Role
We are seeking an experienced and skilled Assistant Lodge Manager to join our luxury 5* Game Lodge in Hoedspruit, Limpopo. As a key member of our management team, you will be responsible for acting as Lodge Manager in the absence of the LM and taking full responsibility for the management of various teams. This is an excellent opportunity for a motivated and enthusiastic individual to join our dynamic team and contribute to delivering exceptional guest experiences.
Key Responsibilities
- Act as Lodge Manager in the absence of the LM
- Take full responsibility for the management of the following teams:
- Front of House: Inspire, stimulate and lead the FOH team
- Maintain the Pan FOH system Day Sheets / Rooming List / Arrival Report
- Reception, Curio Shop and Switch Board
- Banking, Invoices and Gratuities
- Welcome & Good Bye Site Inspections – Show Time
- Guest Feedback – Centricity Feedback system
- Inspire, stimulate and lead the Housekeeping team
- Maintain the Housekeeping standards with in the Lodge
- Spot check of rooms & turndowns
- Staff Uniform Control
- Lodge Maintenance: Inspire, stimulate and lead the Lodge Maintenance team
- Control and supervise the Lodge Maintenance teams
- Work closely with the Game Reserve Maintenance Manager on preventative maintenance service schedules
- Understand of building, refrigeration, electricity, air conditioners, gardening, pool care, firefighting equipment & vehicles
- Pest Control
- 2. Health & Safety: Work closely with the Reserve Security Manager on the Health & Safety management of the Lodge
- Head up the Lodge Health & Safety committee
- Risk assessments for the Lodge
- Firefighting equipment / drill
- Provide a safe working environment for all staff
- Other Finance & Budgeting: This includes compiling monthly reports, participate in the budget process and managing budget lines.
- Budget expenditure & control
- Monthly finance meeting
- Human Resources: Staff development and training
- Staff management
- Staff welfare & staff morale
- Inspire, stimulate and lead the team and maintain discipline
- Manage leave cycles and training files
- Knowledge of food & beverage Hosting of guest Guest Delight and bush banqueting
- Ensure any negative guest feedback is addressed and solutions found
- Assist Head Ranger / Snr Ranger team with Vehicle Inspections
- Go on Safari to ensure that we deliver on our safari experience
Requirements
- Strong leadership & mentoring skills – Listen, Inspire and Empower the team to perform their duties to the best of their ability and according to company standards
- Make the team feel valued in order for them to assist you to drive the department
- Strong management skills
- Problem solving skills
- Excellent communication and interpersonal skills (listening skills, verbal communication etc)
- Positive attitude, Self-motivated, Confident
- Sense of humour
- Sense of adventure
- Strong people skills
- Structured manager with experience of leading diverse teams
- Energetic, proactive person with well-developed concept of the importance of providing a world-class guest experience, and the ability to provide that experience
- Ability to work under pressure and to tight deadlines
- Practical with some experience in maintenance
- Competent financial and IT skills
- High energy levels & drive to get things done
- Planning & organizing
- An appreciation of other cultures.
- Introduce new ideas that will enhance the department and its activities
Qualifications
No qualifications mentioned.
Salary & Benefits
- Monthly package: negotiable depending on experience and qualifications
- Live-in position with meals on duty
- Pension fund
- Staff Lodge nights
- Work cycle – 21 days – 7 days off
- Annual leave – 15 days
- Salary R 40 000 including accommodation
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Maruleng
In Maruleng, South Africa, the catering and hospitality industry is generally thriving, with a strong demand for skilled professionals to cater to the needs of local businesses, tourists, and residents alike. This sector typically offers competitive salaries and benefits, making it an attractive career choice for those passionate about delivering excellent customer service. However, job seekers should be aware that the industry is highly competitive, and securing a role may require persistence and adaptability.
Salary ranges in the catering and hospitality industry vary widely depending on factors such as experience, company size, and industry sector. While some entry-level positions may offer basic salaries between R15 000 to R25 000 per annum, more senior roles or those in larger establishments can command salaries ranging from R40 000 to R80 000 per annum or more. It’s essential to note that these figures are broad estimates and may not reflect the actual salaries for specific job openings.
Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, the ability to work effectively under pressure, and a strong attention to detail. Other important skills include time management, adaptability, and a passion for delivering exceptional customer experiences. Typically, employers seek candidates with a background in hospitality, culinary arts, or a related field, although some may consider applicants with relevant experience from other industries.
The catering and hospitality industry is often found in various sectors, including tourism, food and beverage services, event management, and healthcare. Financial services sector establishments, such as hotels and restaurants, may also employ catering professionals to cater to their clients’ needs. Technology companies or manufacturing firms may also require skilled staff to manage their on-site cafes or dining facilities.
For those interested in a career in the catering and hospitality industry, there are often opportunities for advancement and professional development. Typically, experienced professionals can move into senior roles such as department heads or managers, while others may choose to pursue specialized training or certifications to enhance their skills and knowledge. With dedication and hard work, individuals can build a successful and fulfilling career in this dynamic and rewarding field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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