Hoedspruit: Assistant Lodge Manager. posted by Career Pathfinders

About the Role

We are seeking an experienced and charismatic Assistant Lodge Manager to join our team at a luxurious 5-star game lodge in Hoedspruit, Limpopo. As the right candidate, you will act as the Lodge Manager in their absence and take full responsibility for the management of various teams. You will be responsible for maintaining high standards of service, ensuring excellent guest experiences, and driving business growth.

Key Responsibilities

• Act as Lodge Manager in their absence
• Lead and manage Front of House team, including:
• Maintaining Pan FOH system Day Sheets / Rooming List / Arrival Report
• Managing Reception, Curio Shop, and Switch Board
• Handling Banking, Invoices, and Gratuities
• Welcoming and Goodbye Guests
• Conducting Site Inspections – Show Time
• Lead and manage Housekeeping team, including:
• Maintaining high standards of cleanliness and organization within the Lodge
• Spot checking rooms and turndowns
• Managing Staff Uniform Control
• Lead and manage Lodge Maintenance team, including:
• Controlling and supervising maintenance teams
• Coordinating preventative maintenance service schedules
• Understanding building, refrigeration, electricity, air conditioners, gardening, pool care, firefighting equipment & vehicles
• Manage Health & Safety, including:
• Collaborating with the Reserve Security Manager on health and safety management
• Leading the Lodge Health & Safety committee
• Conducting risk assessments for the Lodge
• Maintaining firefighting equipment / drill
• Manage Finance & Budgeting, including:
• Compiling monthly reports
• Participating in budget process
• Managing budget lines
• Controlling expenditure and ensuring financial discipline
• Manage Human Resources, including:
• Staff development and training
• Staff management and welfare
• Maintaining staff morale and discipline

Requirements

• Strong leadership & mentoring skills
• Excellent communication and interpersonal skills (listening skills, verbal communication)
• Positive attitude, self-motivated, confident
• Sense of humour and sense of adventure
• Strong people skills
• Structured manager with experience of leading diverse teams
• Energetic, proactive person with well-developed concept of providing a world-class guest experience

Qualifications

None specified.

Salary & Benefits

Monthly package: negotiable depending on experience and qualifications. Live-in position with meals on duty. Pension fund. Staff Lodge nights. Work cycle – 21 days – 7 days off. Annual leave – 15 days. Salary R 40,000 including accommodation.