Job Description
About the Role
As a Senior Billing Specialist at Daisy Business Solutions, you will be responsible for managing the billing process, ensuring accuracy and timeliness, while also providing excellent customer support. You will work closely with internal teams to resolve discrepancies and disputes, and provide usage reports as needed.
Key Responsibilities
- Prepare, generate, and issue invoices accurately and on time.
- Validate billing data for completeness and accuracy.
- Process billing adjustments, credits, and refunds where required.
- Capture billing-related information into internal systems.
- Maintain updated and organized billing records.
- Ensure data integrity and assist with system clean-ups.
- Respond to billing-related queries from customers or internal teams and resolve discrepancies or disputes.
- Process customer cancellations and settlement requests.
- Provide usage reports when requested.
- Reconcile customer accounts and identify variances.
- Assist in preparing weekly/monthly billing reports.
- Support with revenue tracking and reconciliations.
- Follow billing procedures and company financial policies.
- Support internal and external audit requirements by providing documentation.
- Ensure confidentiality and proper handling of sensitive customer and financial data.
Requirements
Basic accounting or finance knowledge.
Strong attention to detail and accuracy.
Good communication skills (verbal and written).
Proficiency in Excel and billing software.
Ability to work under pressure and meet deadlines.
Problem-solving and analytical thinking.
Ability to multitask and manage multiple tasks simultaneously.
Qualifications
Formal education/certifications not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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