Job Description
About the Role
We are seeking a dynamic and hands-on Restaurant Manager to lead our team in delivering operational excellence and an exceptional guest experience. This role is suited to a confident leader who thrives in a fast-paced, high-volume environment and understands how to balance service standards, team performance, and profitability.
Key Responsibilities
- Oversee daily restaurant operations to ensure smooth and efficient service
- Lead, manage, and motivate staff to maintain high performance standards
- Deliver exceptional customer service and engage confidently with guests
- Handle guest queries, complaints, and feedback professionally and effectively
- Manage stock control, ordering, and inventory to minimize waste and control costs
- Monitor food and beverage cost management to ensure profitability
- Implement and maintain operational policies and procedures
- Ensure compliance with health, safety, and hygiene standards
- Conduct staff training, scheduling, and performance management
- Drive sales initiatives and maintain service excellence standards
Requirements
South African ID
Grade 12 (Matric)
Proven experience as a Restaurant Manager within a busy, high-volume environment
Strong customer service skills with the ability to engage confidently with guests
Demonstrated leadership qualities with the ability to manage, guide, and motivate a team
Solid stock control experience and understanding of cost management
Strong organisational and operational management skills
Ability to work under pressure and maintain high standards
Qualifications
- Formal education/certifications are not specified in the original job description. Therefore, this section is skipped.
Salary & Benefits
No salary information was provided in the original job description. Therefore, this section is skipped.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Tshwane
The catering and hospitality industry in Tshwane is experiencing steady growth, with a strong demand for skilled professionals to meet the needs of an expanding tourism sector and a growing corporate market. Typically, careers in this field offer a dynamic work environment, opportunities for career progression, and a sense of job satisfaction that comes from working with people.
Salary ranges for catering and hospitality roles in Tshwane can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions may fall within the R30 000 – R50 000 per annum range, while more senior roles or those in larger establishments may command salaries between R80 000 – R150 000 per annum. However, it’s essential to note that these are broad estimates, and actual salaries can vary significantly.
Common skills for catering and hospitality professionals include excellent communication and interpersonal skills, the ability to work under pressure, and a focus on providing exceptional customer service. Typically, employers also look for individuals with strong organizational and time management skills, as well as the ability to maintain high standards of hygiene and food safety. Other desirable skills may include experience in inventory management, cash handling, or team leadership.
The industry is often employed by a range of sectors, including financial services companies, technology firms, hotels, restaurants, and event management companies. Many multinationals with operations in South Africa also require catering and hospitality staff to support their employees’ needs.
Career development opportunities are plentiful for those interested in this field. Typically, aspiring professionals can start as junior servers or kitchen assistants and work their way up to more senior roles, such as chefs, restaurant managers, or events coordinators. With experience and further training, they may also be eligible for management positions or even start their own businesses.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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