Pretoria: Recruitment Manager

Minimum requirements: Role Overview Looking for a Recruitment Manager to lead, develop, and drive performance within a team of 6 Consultants. The role focuses on achieving branch revenue targets, maintaining exceptional client service standards, improving candidate quality, and ensuring operational excellence. This is a hands-on leadership role requiring strong billing capability, people management skills, and a high-performance mindset. Key Responsibilities Team Leadership & Performance Management Manage, mentor, and develop a team of Recruiters. Set weekly, monthly, and quarterly KPIs aligned to revenue and activity targets. Conduct weekly one-on-ones and performance review sessions. Implement performance improvement plans where necessary. Drive accountability, discipline, and a strong sales culture. Revenue & Business Development Achieve and exceed branch revenue and GP targets. Identify new business opportunities within the Branch and surrounding markets. Build and maintain strategic client relationships. Monitor pipeline health and forecast monthly performance. Recruitment Delivery & Quality Control Ensure all candidates submitted meet quality and compliance standards. Oversee job allocation and workflow management. Review CV submissions and client communications where necessary. Maintain strong turnaround times and fill ratios. Ensure consultants personally interview and qualify candidates before submission. Client Relationship Management Manage key accounts and high-value clients. Attend client visits and service review meetings. Resolve escalations professionally and efficiently. Ensure high client retention and satisfaction levels. Operational & Compliance Management Ensure adherence to internal policies and recruitment best practices. Monitor CRM/database accuracy and activity levels. Oversee leave planning, team attendance, and productivity. Drive ethical recruitment practices and POPIA compliance. Training & Development Identify skills gaps and implement structured training plans. Coach consultants on sourcing techniques, interview quality, objection handling, and closing techniques. Support the onboarding of new consultants. Key Performance Indicators (KPIs) Branch revenue and GP targets Team activity levels (calls, interviews, submissions) Placement ratios Client retention rate Consultant growth and retention Quality of candidate submissions Minimum Requirements 3-5 years experience within a recruitment agency environment 2 years in a leadership or Senior Consultant role Proven billing track record Strong business development skills Excellent leadership and coaching ability Valid drivers license and own vehicle Competencies Strong commercial acumen Results-driven and performance-focused High emotional intelligence Ability to manage pressure and deadlines Excellent communication and negotiation skills Strong decision-making ability Consultant: Angie Botes – Dante Personnel Greenstone