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Hermanus: Executive Housekeeper | Luxury Boutique Hotel | Hermanus | Ss posted by Kendrick Recruitment

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Job Description

About the Role

Kendrick Recruitment is seeking an experienced and detail-oriented Executive Housekeeper for a luxury boutique hotel in Hermanus. This role is ideal for a hands-on hospitality professional with strong leadership skills, operational expertise, and a passion for delivering exceptional five-star guest experiences.

Key Responsibilities

• Maintain exceptional cleanliness and presentation standards throughout the property

• Achieve and sustain guest satisfaction scores of 90% for cleanliness

• Deliver personalised, detail-oriented service aligned with five-star standards

• Ensure 100% room readiness according to check-in times

• Maintain efficient room turnaround without compromising quality

• Coordinate with Front Office and Maintenance on arrivals, departures, and special requests

• Implement and monitor daily cleaning schedules and task allocations

• Lead, train, and motivate the housekeeping team to deliver consistent standards

• Conduct training sessions on SOP adherence and service excellence

• Manage staff rosters and complete performance reviews

• Address performance matters professionally and promptly

• Conduct daily room and public area inspections

• Ensure compliance with health, safety, and hygiene regulations

• Maintain updated SOPs, checklists, and brand standards

• Drive continuous improvement through audits and corrective action plans

• Manage linen, amenities, cleaning supplies, and equipment efficiently

• Maintain stock levels while minimising wastage

• Control departmental expenses in line with budgets

• Oversee laundry operations and linen lifecycle management

• Identify and report maintenance issues promptly

• Conduct regular room and asset condition checks

• Ensure guest rooms and public areas remain in excellent repair

• Safeguard hotel assets through proper usage and team training

• Implement environmentally responsible cleaning practices

• Monitor water, chemical, and energy usage

• Promote linen and towel reuse programmes where applicable

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• Maintain accurate housekeeping records, logs, and reports

• Communicate effectively with management and interdepartmental teams

• Prepare weekly and monthly housekeeping reports

• Support management with budgeting, forecasting, and operational planning

Requirements

  • Three-year degree or diploma in Hotel Management or related field (beneficial)
  • Minimum 8–10 years’ housekeeping experience, including 2–3 years in a similar role within a five-star property
  • Computer literacy and experience with OPERA Cloud

Qualifications

  • Formal education/certifications (Bachelor’s, LLB, Matric, etc.)

Salary & Benefits

R25,000 – R28,000 DOE

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Overstrand

The catering and hospitality industry is a thriving sector in Overstrand, with a general demand for skilled professionals to cater to the growing tourism and local markets. Typically, jobs in this field require flexible working hours, as establishments often operate on varying schedules to accommodate different clientele. Generally, individuals interested in pursuing a career in catering and hospitality can expect a dynamic and rewarding work environment.

In terms of salary expectations, broad ranges vary depending on factors such as experience, company size, and industry sector. Typically, entry-level positions in the hospitality industry may fall within the R15 000 – R30 000 per month range, while more senior roles or those in larger establishments may command higher salaries, often ranging from R40 000 to R80 000 or more per month. However, these figures are only general guidelines and actual salaries can vary significantly depending on individual circumstances.

Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, the ability to work well under pressure, attention to detail, and a strong focus on customer service. Other essential skills include food preparation and presentation, knowledge of menu planning and costing, and basic first aid training. Typically, employers also look for individuals who are flexible, adaptable, and able to work effectively as part of a team.

View Job  Gansbaai: À La Carte Chef - Luxury Restaurant - Gansbaai, Wc | Ah posted by HotelJobs

The catering and hospitality industry is often associated with various sectors, including the tourism industry, hotels and resorts, restaurants and bars, and event management. Financial services sector establishments, such as high-end hotels or exclusive venues, may also employ hospitality professionals in positions such as events coordinators or concierges. Other common employers include technology companies that operate cafes or restaurants on their premises, as well as manufacturing sector establishments that host corporate events.

Career development opportunities are generally good in the catering and hospitality industry, with many employers investing in staff training and development programs. Typically, individuals who demonstrate a passion for innovation, customer service, and teamwork can progress to senior roles, such as department heads or operations managers. With experience, it’s not uncommon for individuals to move into management positions or start their own establishments.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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