Job Description
About the Role
We are seeking a highly organized and detail-oriented Technical Administration Support Assistant to join our team in Johannesburg. The successful candidate will provide general administrative support to the Technical Department, ensuring seamless day-to-day operations. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has experience working in a technical/engineering environment or warehouse.
Key Responsibilities
- Provide general administrative support to the Technical Department
- Assist colleagues with administrative tasks and perform all administrative duties
- Scan, upload, and file documents
- Sort and distribute mail
- Answer, forward, and screen phone calls
- Coordinate and manage the ticketing process within the Technical Department
- Act as liaison between customers and the Technical Department
- Track progress and provide continuous feedback to customers
- Provide excellent customer service when dealing with customers and suppliers
- Attend to traveling and accommodation bookings and processes
- Be an active member of the technical team
- Respect the need for confidentiality, when processing personal/customer data
- Support company-wide initiatives to improve service levels to customers
Requirements
- Matric with at least 2 years’ administrative experience including data handling and client service skills
- Computer literate, with added experience preferably on a CRM/ERP system
- Attention to detail, friendly, and helpful
- Experience in a technical/engineering environment or warehouse highly advantageous
Qualifications
- Formal education/certifications not specified
Salary & Benefits
- Proposed salary for the role is R12k – R15k per annum. The offer will be market-related in line with your qualifications, skills, and experience.
Note: I skipped the “How to Apply” section as it’s added automatically by the job board.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Gauteng
Admin / clerical / secretarial positions are in high demand across Gauteng, with the job market typically experiencing steady growth in this field. The financial services sector, technology industry, and manufacturing sector are among those commonly employing administrative staff, as they require efficient organisation and support functions to operate effectively.
In terms of compensation, salaries for admin clerical secretarial roles vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may command a salary range of around R10 000 – R20 000 per month, while more senior roles can earn between R30 000 – R60 000 per month or more, depending on individual qualifications and performance. However, it’s essential to note that these figures are only rough estimates and can vary significantly based on the specific employer and industry.
Typically, admin clerical secretarial roles require a range of key skills, including proficiency in Microsoft Office software, excellent communication and interpersonal skills, attention to detail, organisational abilities, and technical knowledge of HR systems or other relevant software. Additionally, many employers also value candidates with experience in customer service, data entry, or bookkeeping.
These roles are commonly found in various industries, such as financial services, technology, manufacturing, and healthcare. In the finance sector, for example, administrative staff may be responsible for providing support to accountants or financial analysts, while in the tech industry, they might assist software developers or IT project managers with administrative tasks.
Career development opportunities for admin clerical secretarial professionals are often extensive, with many roles offering a clear pathway to more senior positions. With experience and additional training, individuals can move into specialist roles such as HR administrator, operations manager, or even management positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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