Western Cape: Scrum Master posted by Recruit-It

About the Role

As a Scrum Master at Recruit-It, you will play a critical role in empowering cross-functional teams to operate as self-managing units, fostering a culture of trust, accountability, and psychological safety. You will work closely with Product Owners to maintain a healthy outcome-focused backlog, improve delivery flow by reducing bottlenecks, and surface systemic constraints for collaboration.

Key Responsibilities

• Coach and enable cross-functional teams to operate as empowered, self-managing units
• Foster a culture of trust, accountability, and psychological safety
• Facilitate Scrum and flow-based cadences with clarity and purpose
• Partner with Product Owners to maintain a healthy, outcome-focused backlog
• Improve delivery flow by reducing bottlenecks and making work visible
• Surface systemic constraints and collaborate to resolve them
• Support cross-team planning, coordination, and alignment forums
• Help teams deliver usable increments on a consistent, sustainable cadence
• Promote empirical learning through transparency, inspection, and adaptation
• Contribute to continuous improvement beyond the team — at value stream or portfolio level
• Actively participate in PI Planning, ART Syncs, and Inspect & Adapt workshops, ensuring team alignment with program-level priorities under the guidance of the RTE
• Provide regular updates and insights to the RTE, ensuring program-level visibility and alignment

Requirements

• Relevant IT Qualification (IT Degree or Diploma)
• Relevant Agile Certifications (CSM, A-CSM, CSP-SM, PSM I, PSM II, SSM, SASM, SA, ICP)

Qualifications

No formal education/certifications mentioned.

Salary & Benefits

Salary information not provided.

Core Competencies

Living up to the company’s Group-wide core values will help you achieve a successful career with the company:

• Collaboration: The company believes that the best outcomes come from working with others, not around them.
• Care: It’s about showing empathy, celebrating progress, and leading with patience and compassion.
• Innovation: Challenge the status quo, experiment with intent, and find better ways to deliver value.
• Integrity: The company does what’s right, even when it is not easy.

Role Specific Competencies (Collaboration, Care, Innovation, and Integrity):

• Servant Leadership: Leads by enabling others and being an example.
• Agile Mindset: Embodies and promotes Agile Values – focusing on outcomes, adaptability, and openness to new ways of working and thinking.
• Facilitation Mastery: Skilled at leading ceremonies, workshops, and discussions that are focused, inclusive, and outcomes-driven.
• Dependency and Risk Management: Proactively identifies cross-team dependencies and works collaboratively to reduce friction across the product ecosystem/value stream.
• Flow Optimisation: Understands delivery flow, throughput, and bottlenecks; uses data and feedback to enhance predictability and team performance.
• Continuous Improvement: Builds a culture of inspection, adaptation, and learning by leading retrospectives and translating insights into action.
• Effective Communication: Communicates with clarity, empathy, and purpose, adjusting tone and style for different audiences (technical, business, leadership).
• Stakeholder Alignment: Facilitates alignment between Product Owners, developers, and business stakeholders to ensure shared understanding of goals and priorities.
• Influencing Without Authority: Builds trust and credibility across teams, guiding behavior through collaboration and evidence rather than command.
• Holistic Perspective: Understands how people, processes, and technology interact across the value stream.
• Root Cause Analysis: Uses analytical thinking to identify underlying issues rather than surface symptoms.
• Organisational Agility: Balances local optimisation (team) with system-level improvement (train/portfolio).
• Emotional Intelligence: Demonstrates empathy, active listening, and awareness of team dynamics.
• Conflict Resolution: Handles tension constructively, helping teams move from disagreement to understanding.
• Empowerment and Accountability: Encourages ownership while maintaining support, ensuring decisions are made where the knowledge resides.
• Agile Tool Proficiency: Skilled in using collaboration and tracking tools such as Jira, Confluence, AWS, Miro.
• Collaboration Across Teams: Works effectively with other Scrum Masters, Release Train Engineers, Product Owners, and Product Managers to maintain alignment and cohesion.

Why join the company?

You’ll be part of an Agile ecosystem designed for continuous learning and development. Your voice will shape how the large-scale product ecosystem/value stream delivers value, helping the company evolve practices that reach across the organisation. You’ll collaborate at scale with skilled professionals who share your passion for innovation, delivery, and human-centred leadership. The company values psychological safety, work-life balance, and leading with empathy. Whether you aspire to deepen your Scrum Master craft or grow into enterprise coaching, the company will support your goals every step of the way.

Note: I’ve removed the “How to Apply” section as it is added automatically by the job board.