Job Description
About the Role
GMI Advisory is seeking a highly skilled Senior Onsite IT Support Engineer to join our team in Durban. As a key member of our infrastructure support team, you will be responsible for providing top-notch technical support and maintenance services to our clients. If you have excellent problem-solving skills, a strong understanding of Microsoft programmes and applications, and experience with server systems, we want to hear from you.
Key Responsibilities
- Website Maintenance and support
- Good analytic thinking & problem-solving skills
- Logical thinker, problem solver
- Server support including backup, maintenance, and security (VMware (ESXI SERVER) Windows servers maintenance and support)
- Desktop / Laptop/ Tablet / Mobile Device setup, management, and troubleshooting
- Windows STD 2012 server Windows 2008 SMB server (windows server) Hardware maintenance and updates
- Maintenance and troubleshooting all other hardware
- New server setup, configuration and data migration
- Microsoft Office 365 Email management and encryption
- SAGE Pastel SAGE VIP
- Microsoft Office VEEAM backup and replication
- Anti-virus management on a system-wide level
- Video Conferencing support (Teams, Cisco and Zoom support)
- Update and installation of software as required (patch management)
- Daily Backup Server backup
- Password and user management
- Firewall and security support
- Cloud support
- Mikrotik VPN support
- Linux support
- Active directory support
- LAN and WAN support
- 24/7 remote support
- Cyber Security Awareness
Requirements
- Minimum 5 years Infrastructure experience
- Integrity and confidentiality
- Bachelor’s Degree Equivalent
- NQF7 Network Certifications (A, N)
- Cloud certifications
- Server Certifications
- Microsoft System experience
- Excellent knowledge of Microsoft programmes & applications, Network and switching, Microsoft Applications
Qualifications
- Formal education/certifications: None mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in eThekwini
In the eThekwini metropolitan area, the IT and computing industry is experiencing steady growth, driven by the city’s strong economy and increasing demand for digital solutions. This trend is often reflected in job listings, with a wide range of positions available across various sectors. As a result, individuals with expertise in this field are well-positioned to capitalize on opportunities.
The salary range for IT and computing professionals in eThekwini can vary widely, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may command salaries ranging from R400 000 to R600 000 per annum, while senior roles can exceed R1 million or more. However, these figures are only a rough guide, and actual salaries can differ significantly depending on individual circumstances.
Common skills for IT and computing professionals include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile. Additionally, many roles require strong analytical and problem-solving skills, as well as the ability to communicate technical concepts effectively. Other important skills may include expertise in cloud computing, data analytics, or cybersecurity.
The IT and computing industry is often found in various sectors, including financial services, technology, manufacturing, and healthcare. These industries frequently post job openings for software developers, IT project managers, and other specialized roles. While these opportunities can be found across a range of companies, some well-known multinationals like Google and Microsoft also have a presence in eThekwini.
For those looking to advance their careers, there are many development opportunities available within the industry. Common career progression paths include moving from a junior developer role to a senior software engineer, or transitioning into a leadership position as an IT manager or director. Additionally, certifications like CompTIA A+ or ITIL Foundation can provide valuable skills and enhance employability. By developing these skills and staying up-to-date with industry trends, individuals in the eThekwini IT sector can build successful careers and capitalize on opportunities for growth and advancement.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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