Job Description
About the Role
We are seeking an experienced Sales Representative to join our team in Durban, specializing in high-end home products. The ideal candidate will have a passion for sales, excellent customer service skills, and a deep understanding of customer needs. This role offers great potential for growth and development, with opportunities to work with top designers and inspire spaces.
Key Responsibilities
- Meet sales objectives and support international managers in achieving and exceeding sales budgets
- Visit high-profile customers
- Develop new business and identify sales
- Manage costs against the approved budget
- Maintain good communications with customers, employees, and International fabric brands
- Address issues and queries promptly and courteously
- Provide regular feedback on queries and delivery dates
- Manage backorder lists
- Operate problem-solving skills to facilitate operational issues as required
- Manage complaints and flag them as necessary
- Meet customer expectations
- Collect feedback on special orders and inform the manager
- Set budgets in collaboration with international managers
- Ensure expenditure aligns with approved budget
- Submit weekly reports (sales, market, and competitor activity)
- Implement cost control measures and adhere to them
- Deliver excellent customer service throughout all interactions
Requirements
- National Senior Certificate or Diploma in a related field (advantageous)
- 3-5 years of sales experience in luxury goods or interior decor environment (preferred)
- Exposure to textiles/fabric sales environment is an advantage
- Skills in Sales, New business development, Customer service, Product Knowledge, Negotiating skills, Presentation Skills, Market Research, Campaign Implementation, Branding, Public Relations & Publicity, and Report Writing
Qualifications
- Valid driver’s License and reliable own vehicle (required)
Salary & Benefits
Salary: R38 000 to R42 000 per annum, with additional communications and benefits (depending on experience).
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in eThekwini
In the eThekwini region, the sales industry is driven by various sectors, including financial services, technology, and manufacturing. Typically, companies in these sectors require sales professionals who can effectively communicate with clients, understand their needs, and provide solutions to drive revenue growth.
Generally, sales positions in eThekwini offer competitive salaries, typically ranging from R500 000 to R1 500 000 per annum, depending on factors such as experience, company size, industry sector, and performance. However, please note that actual salary figures can vary significantly, and these ranges are only a broad guide.
Common skills required for sales roles in eThekwini include strong communication and interpersonal skills, the ability to build relationships with clients, a solid understanding of products or services, negotiation and closing techniques, and technical skills such as CRM software proficiency. Additionally, many successful sales professionals possess a degree or diploma in business studies, marketing, or a related field.
Industries that commonly employ sales roles include financial services sector companies, technology industry players, manufacturing sector businesses, and e-commerce platforms. In these sectors, sales representatives often work with clients to understand their needs, provide solutions, and drive revenue growth.
For those interested in pursuing a career in sales, there are various opportunities for development and progression. Many companies offer training programs and mentorship schemes to help employees develop their skills and advance in their careers. Typically, experienced sales professionals can move into leadership roles or transition into related fields such as account management, business development, or sales management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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