Citrusdal: Finance Business Intelligence (BI) Specialist

About the Role

The Finance Business Intelligence (BI) Specialist plays a pivotal role in driving business intelligence, reporting automation, and continuous ERP system improvement across our organisation. With a strong focus on data-driven decision-making, this role leads system enhancement and integration projects to optimise data structures, workflows, and reporting frameworks.

Key Responsibilities

• Design, develop, and maintain automated BI dashboards and reports across financial, operational, inventory, and customer performance metrics.
• Translate cross-functional business requirements into scalable BI solutions and actionable insights.
• Build and enhance integrated data models incorporating ERP, eCommerce, inventory, and CRM data sources.
• Ensure data consistency, reconciliation, and integrity across systems to maintain a single source of truth.
• Enable and promote self-service analytics by improving dashboard accessibility, usability, and user adoption.
• Collaborate with cross-functional teams to enhance reporting frameworks and performance measurement methodologies.
• Provide analytical input, metric validation, and strategic context to support data-driven planning and decision-making.
• Ensure alignment between functional reporting outputs and overarching organisational KPIs.

Requirements

• Strong Excel skills with formulas, lookups, pivot tables, and data cleaning.
• Experience working with multi-source data.
• Proven experience owning BI projects, reporting frameworks, and analytics processes end-to-end.
• Hands-on experience analysing marketing, sales, or operational data.
• Experience maintaining or improving data accuracy and data hygiene.

Qualifications

• BCom in Accounting or Finance (preferred).

Note: The original job description did not mention any qualifications other than a BCom in Accounting or Finance. Therefore, the “Qualifications” section is left as is, with the understanding that it may need to be revised based on further information provided by the employer.