East London: Hospitality & Operations Manager

REQUIREMENTS Matric, Proven experience in hospitality, lodge, or hotel management Strong operational and leadership skills, with the ability to take full ownership of a property A hands-on approach with the willingness to be involved in all aspects of the operation Ability to work independently and make decisions without constant supervision Excellent problem-solving skills and a practical, solutions-driven mindset Experience in remote, bush, or off-grid environments will be highly advantageous Basic knowledge of maintenance, stock control, and food service operations Strong communication and guest relations skills High level of resilience, adaptability, and emotional maturity Ability to remain calm under pressure and manage unexpected challenges Sober habits and reliability are essential Valid drivers license (advantageous, especially for remote access) DUTIES Oversee the daily operations of the hotel, ensuring smooth and efficient running Deliver and maintain a high standard of guest experience and service Manage kitchen and food service operations, including basic menu planning and stock control Handle procurement and inventory, ensuring supplies are effectively managed in a remote setting Coordinate and oversee basic maintenance and repairs, using available resources creatively Supervise and support any on-site staff or service providers Manage bookings, check-ins, and guest communications Monitor and control costs and operational expenses Identify areas for improvement and implement practical solutions Ensure the property is maintained to a clean, safe, and welcoming standard at all times Handle unexpected challenges and emergencies with a calm, solutions-driven approach Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.