Durban: Coordinator

About the Role

The Coordinator role is a crucial position in our warehouse team, responsible for managing the flow of orders with overseas suppliers, ensuring timely delivery to customers, and maintaining accurate inventory levels. The successful candidate will be highly organized, communicative, and detail-oriented.

Key Responsibilities

• Receiving and placing of orders with overseas suppliers
• Chasing up on proforma invoices
• Acknowledgment of PI with the respective factories
• Preparing and paying of deposits
• Capturing these orders on the system
• Chasing of fit samples
• Arranging of courier collection
• Upon receipt of samples, measuring/spec/picture taking of these samples when received and sending to buyers, emailing the buyers these notifications and spec sheets
• Chasing up on approvals with the buyers
• Receive and send detailed reports to the factories
• Track order progress
• Arranging of pre shipment/QA samples courier collection, receipt/checking to ensure that this matches the approved samples
• Bulk pictures request from factories, check to ensure that this corresponds with the order raised/approved sample/sealing samples
• Consolidating the shipment of orders
• Balance payments receive and check shipping documents then process balance payments
• Containers are received at our warehouse random cartons are selected and checked
• Breakages count sheets received from the warehouse are checked in detail
• Late deliveries emails are sent to respective buyers
• Claims are raised with the factories
• Prepare a critical path and send it to buyers every second week for private label hosiery
• Prepare and update delivery schedule
• Chase shipments so deliveries are on time
• Claims for poor quality produced goods to be finalized with the merchandiser and sent through to the respective factory
• Action order Amendments with Customers on behalf of the warehouse (stock customers)
• Arranging and sending BPS samples to our stock customers
• Arrange for BPS to be sealed by chain stores for stock buy orders
• Raising orders for stock customers who purchased on the orders to raise via excel sheet/workbooks (taking images of styles units and prices and dates confirmed etc.)
• Packing slips from factories received (amending of packing slips adding inspection notes for QC Team and delivery month for each order on the packing slip) and forwarding to the DC team
• Updating picture books and creating image books via PowerPoint for new items purchased (on a weekly basis when orders are raised and stock levels change)
• INC / Hosiery and stock items
• Updating the INC production schedule for the INC underwear, sending to the factory and following up on when parcels are sent
• Updating of the INC Pantihose production schedule following up on when parcels are sent
• Track the parcels sent out by suppliers and advise on updates
• Ordering of wash cares labels if required when stock items are sold to chain stores
• Order of hangers stickers when needed
• Order of price tickets via trader plus or arranging with buyers to get price tickets printed out and then arranging with our driver for them to be collected
• Liaise with buyers and attend to queries
• Sit in buyers meetings when required and send thereafter meeting notes accordingly
• Capture all orders received and add them into the OOH schedule
• Deduct units as they sold out and ensure stock cards/master stock sheets inventories match Warehouse figures
• Updating the order tracker and OOH schedule and passing on weekly to the warehouse Team
• Issuing order copies to the DC on weekly/monthly basis
• Assisting the Team in planning reprocessing and delivery of orders
• Attending warehouse queries
• DC Booking of the DC (6 weeks in advance)
• DC Booking for major chain store buyers only – warehouse team handles the rest of the deliveries
• Liaise with the CMT when goods do go out for refinishing (create cut sheets for goods that need to go out)
• Sending delivery updates to the customer when they request updates on their orders
• Arrange seals from chain store buyers if they purchase stock goods so that it is sent to the DC in time for delivery
• Working on stock control sheets for goods in DC and cargo to arrive in DC
• Ensure goods are GRVd on, ensure the stock sheet is updated
• Emailing buyers as reminders for outstanding orders, samples sent and asking if they are purchasing the samples sent through

Requirements

• Strong organizational skills with attention to detail
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Proficient in using computer systems and software applications
• Basic knowledge of inventory management and logistics

Qualifications

• None specified