Centurion: Engineering/Technical Project Manager/Operations Coordinator – Centurion

Key Responsibilities ​Lead and manage technicians, providing direct service and support to external customers. ​Address machine diagnosis results in the most accurate and cost-effective remedy for faults. (Not going to work on the machines but need to be able to handle the coordination of the problem-solving and solutions). ​Develop, implement, and maintain a standardized technical training strategy to ensure all technicians meet required Original Equipment Manufacturer (OEM) standards. ​Establish and standardize an effective maintenance program for all contract equipment. ​Oversee and maintain the complete library of machine service and parts manuals. ​Compile and present comprehensive technical reports on equipment performance to clients at regular intervals. ​Analyze and report on all internal and external warranty claims submitted. ​Monitor and control the budget and spending of all subcontracted technical work. ​Prepare, manage, and plan annual budgets for all national workshops and technical functions. ​Ensure strict adherence to all Safety, Health, Environmental, and Quality (SHEQ) requirements. ​Facilitate weekly national meetings with department managers to ensure alignment and operational consistency. ​Travel as required to branch locations and client sites. (Only when needed to). ​Maintain complete and accurate documentation as part of the company’s standardized service routine. Compile and review financial quotes for repetitive technical work. Experience & Qualifications ​Degree, Diploma or Certificate in Project Management, Business Management or any Technical field, with an interest in Technical and Engineering. NQF Level 5 or higher Management qualification. Experience in people management / managing a technical team. ​Experience in developing and delivering technical training to staff will be an advantage. ​Demonstrated ability to plan, organise, coordinate and lead a large technical team (very important). ​Exceptional communication skills, with the ability to engage customers and stakeholders at all levels and clearly communicate and transfer complex technical knowledge. ​​Proficiency in the Google Workspace (G Suite) environment will be an advantage. (3D) ​Experience in Data Management. (Intermediate level). ​Knowledge of data logging and technical reporting processes.