Job Description
REQUIREMENTS
- Affirmative Action South African Citizen
- National Diploma/ Degree in Finance or Accounting
- Warranty Administration Certification
- Minimum 3 years’ motor industry experience within aftersales, coupled with warranty administration and financial control experience
- Experience in dealership or manufacturing workshop environment preferred
- Strong systems knowledge: SAGA/2, ElsaPro, SAP, Keyloop, DMS, iPartner, Group Retail Portal
- High numerical accuracy and analytical ability
- Advanced MS Office and Excel skills
- Strong communication and organizational skills
- Ability to work under pressure with large data volumes
RESPONSIBILITIES
The role ensures full financial integrity of all warranty claims and replaces parts by coordinating activities between Parts, After Sales, Finance, and Technical teams. This includes accurate claim formulation, parts processing, cost allocation, financial reporting, compliance with Group standards, and technical support to workshop personnel.
- Manage the complete warranty claim process using SAGA to ensure accurate technical defect reporting and compliance with Group standards
- Validate repair orders in ElsaPro to confirm correct labour times, operating codes, and cost allocation
- Review job cards and documentation to ensure accurate, error?free submissions
- Process and allocate parts usage through DMS and SAP to maintain accurate job card costing
- Complete daily job costing and assign expenses to the correct accounts to support accurate financial reporting
- Recover costs for rejected claims through coordination with Payroll and Finance
- Compile and distribute daily and monthly financial and operational reports for key stakeholders
- Coordinate workshop activities for recalls, campaigns, and technical actions to ensure timeous completion
- Coach workshop personnel on technical reporting requirements to improve claim quality
- Identify and correct job card deficiencies using the open WIP system
- Maintain accurate system configurations and labour rates in SAGA and DMS
- Escalate system or financial discrepancies to Information Services and Cost Accounting
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Service Jobs in South Africa
In the automotive service industry in South Africa, job seekers can expect to find a diverse range of opportunities across various sectors. Generally, the demand for skilled technicians and mechanics remains strong, driven by the need for reliable transportation and vehicle maintenance. Typically, roles in this sector cater to a wide range of clients, from private individuals to commercial fleets.
In terms of compensation, salaries for automotive service professionals can vary widely depending on factors such as level of experience, company size, and industry sector. Broadly speaking, common salary ranges for entry-level positions start at around R30 000 – R50 000 per annum, while experienced technicians and managers can earn upwards of R80 000 – R150 000 or more. However, please note that actual salaries may fluctuate depending on various market factors.
Common skills required for automotive service roles include mechanical aptitude, problem-solving abilities, excellent communication skills, and a strong work ethic. Additionally, proficiency in computer-aided design (CAD) software, diagnostics tools, and vehicle management systems is often highly valued. Other relevant skills may include electrical system knowledge, suspension and steering expertise, and experience with wheel and brake maintenance.
Automotive services are commonly employed across various industries, including the financial services sector, technology industry, manufacturing sector, and even the aviation industry. Additionally, many companies in these sectors have large fleets of vehicles that require regular maintenance, creating a steady demand for skilled technicians.
For those interested in pursuing a career in automotive service, there are various development opportunities available. Typically, training programs and apprenticeships can provide valuable hands-on experience and certification. Many companies also offer ongoing professional development support to help employees stay up-to-date with industry advancements. With dedication and hard work, automotive service professionals can advance through the ranks, taking on senior roles or transitioning into management positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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