Job Description
About the Role
First Technology Group is seeking a skilled Centurion: HP Printer & PC Field Technician to deliver high-quality onsite technical support, maintenance, and repair services across our range of HP products. As a key member of our team, you will be responsible for providing exceptional client service while achieving first-time fixes through accurate fault identification and troubleshooting.
Key Responsibilities
- Attend service calls at client sites to perform in-warranty and out-of-warranty break/fix repairs.
- Diagnose and repair faults on: HP laptops and desktops, HP single-function and multi-function printers.
- Ensure high first-time fix rates through accurate fault identification and troubleshooting.
- Identify and resolve hardware failures on PCs and printers.
- Replace faulty components, including but not limited to: PC Components, System boards, LCD screens, Keyboards, RAM, Batteries, Power supplies, Printer Components, Fusers, Pickup rollers, Scanner assemblies, Main gear drives, Formatters, DC controllers, ADF assemblies.
- Install and commission HP printer devices.
- Configure: Wired and wireless network connectivity, Printer drivers on user devices, Scan-to-folder and scan-to-email functionality.
- Provide remote diagnostic support to call centre agents when required.
- Assist call centre team with correct part identification before dispatch to reduce repeat visits.
Requirements
Experience in supporting HP printers, laptops, and desktops is essential. A proven track record in onsite break/fix repairs is also necessary.
Qualifications
Formal education or relevant certifications are not explicitly mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Tshwane
In the Tshwane area, the IT and computing industry is thriving, with a strong demand for skilled professionals to drive technological advancements and innovation. Typically, this field is characterized by a dynamic job market with various opportunities available across different sectors. However, it’s essential to note that the job market can fluctuate, and it’s crucial to stay adaptable and focused on continuous skill development.
When it comes to salary expectations, it’s generally common for IT and computing professionals in Tshwane to earn salaries within the range of R600 000 to R1 200 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these are broad estimates and can vary significantly based on individual circumstances. It’s also worth considering that bonuses, benefits packages, and other perks can impact overall remuneration.
Common skills required for IT and computing roles in Tshwane include proficiency in programming languages (such as Java, Python, or C++), experience with database management systems, knowledge of cloud computing platforms (like AWS or Azure), understanding of cybersecurity principles, and familiarity with Agile development methodologies. Additionally, strong analytical, problem-solving, and communication skills are often essential for success in this field.
The IT industry is a broad sector that encompasses various industries, including financial services, technology, manufacturing, and more. Commonly, these professionals work in companies operating within these sectors, as well as in government agencies and educational institutions. The demand for skilled IT professionals extends across the private and public sectors, with opportunities available at different levels of experience.
For those looking to advance their careers in IT and computing, there are many opportunities for professional development and growth. Typically, career progression paths involve taking on increasingly complex projects, leading teams, or pursuing specialized certifications (such as CompTIA or Cisco). Many organizations also offer training programs, mentorship schemes, and internal job rotations to support employee development and advancement.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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