Job Description
About the Role
Plantforum is seeking a reliable and customer-focused individual to join our team as a Reception / Sales & Online Orders Coordinator. This role combines front-of-house reception and sales with online order management and fulfilment, ensuring an excellent customer experience both in-store and online.
Key Responsibilities
- Welcome and assist customers in a friendly and professional manner
- Handle sales enquiries, take orders, and process payments accurately
- Capture and manage orders on our systems
- Execute all online orders daily, ensuring accuracy and attention to detail
- Prepare online orders for collection or courier dispatch before the specified date and time
- Box, label, and neatly stage courier orders in the designated collection area
- Liaise professionally with courier services
- Maintain basic admin records and comply with company procedures
- Complete daily required records where relevant
Requirements
- Strong customer service and communication skills
- Sales experience and confidence interacting with clients
- Excellent organisation, time management, and accuracy
- Ability to work under pressure and meet daily deadlines
- Comfortable with admin systems and online platforms
- Trustworthy, proactive, and willing to take on responsibility
Qualifications
- None specified in the original job description.
Salary & Benefits
- Competitive remuneration based on experience.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Operations Management Jobs in Gauteng
Career opportunities in Operations Management positions are highly sought after in Gauteng, South Africa, driven by the growing demand for efficient and effective business operations in various industries. Typically, Operations Managers play a crucial role in ensuring the smooth functioning of an organization’s day-to-day activities, with a common requirement being a strong understanding of supply chain management, inventory control, and quality assurance.
Generally, salaries for Operations Management roles in Gauteng can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. While it is difficult to pinpoint exact salary ranges, broad estimates suggest that junior Operations Managers can expect a salary range of around R400 000 to R700 000 per annum, with senior roles potentially falling within the range of R800 000 to R1.2 million. However, these figures are highly variable and should be taken as rough estimates, rather than actual salaries.
Common skills required for Operations Management roles in Gauteng typically include strong analytical and problem-solving abilities, excellent communication and leadership skills, experience with supply chain management software, knowledge of inventory control systems, and a proven track record of process improvement. Additionally, proficiency in Microsoft Office, particularly Excel, is often an essential requirement. Other relevant skills may include experience with enterprise resource planning (ERP) systems, lean manufacturing principles, and Six Sigma methodologies.
The financial services sector, technology industry, manufacturing sector, and logistics sector are among the most common industries that employ Operations Managers in Gauteng. These roles often involve managing day-to-day operations, implementing process improvements, and ensuring compliance with regulatory requirements.
Career development opportunities for Operations Managers in Gauteng can vary widely, depending on individual goals and aspirations. Typically, junior Operations Managers may progress to senior leadership roles within the organization, while others may choose to pursue specialized certifications or advanced degrees in fields such as supply chain management or operations research. Others may seek to transition into related roles, such as business analysis or project management, while still leveraging their operational expertise.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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