Date | 2024-04-18 |
---|---|
Job Title | It Engineers – Urgent Hire |
Employer | Gravit8 More Information |
Salary | 0 |
Category | It Computer |
Location |
Western Cape / City Bowl |
Job Summary
Job descriptionMUST BE BASED IN CAPE TOWN.Were looking for a qualified and experienced individuals to join the Gravi8 Team. You ill either be based onsite at a Client or in a Call out positionExpectations: Reviewing and attending to support tickets assigned to you Ensuring support tickets are updated with ticket progress Ensuring tickets are completed timeously and in its entirety Ensuring a summary of work done or resolution of the ticket is always listed on the ticket Assisting clients as best you can, or escalate to the Escalation Team if you are not able to assist Effectively troubleshooting software/hardware issues that arise Constant communicate with the client to manage their expectations Liaising with third party vendors when required Self-learn and research into topics and problems you are not familiar with Keeping up to date with latest technology and possible technology that can be used Proposing any new enhancements to the clients assigned vCIO to help improve the clients IT journey and experienceSkills / Require Matric pass Networking + Certification A+ Hardware Certification MCSE/MCSA Equivalent 5+ Years experience in a technical support as well as MSP environment, Server and Network support
It Engineers – Urgent Hire position available in Western Cape, City Bowl. This job position was posted by Gravit8. The job has been posted as a free ad on 2024-04-18 at 15:22:51 in the It Computer category
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