| Date | 2024-10-23 |
|---|---|
| Job Title | Technical Team Leader |
| Employer | SA Commercial (Pty) Ltd More Information |
| Salary | 20000 |
| Category | Sales Marketing |
| Location |
Western Cape / Western Cape |
Job Summary
Experience and
Requirements:
- Minimum 2 – 5 years’ experience as a Team Leader or in a similar role within a call center service environment.
- Experience in managing a variety of performance indicators at multiple levels, both internally and externally.
- Strong people management skills to motivate and drive the team, with a focus on minimizing absenteeism and attrition.
- Exceptional leadership and motivational skills with a track record of achieving targets.
- Strong communication and interpersonal skills to interact effectively with team members and stakeholders.
- Solid understanding of outbound/inbound service performance management strategies and techniques.
- Excellent problem-solving abilities and the capacity to make quick decisions in a dynamic environment.
- Proficient in using CRM systems and other relevant software applications.
- Strong analytical skills with the ability to interpret data and derive actionable insights.
- Flexibility to work in shifts and adapt to changing priorities.
- Experience in managing multilingual campaigns (advantageous)
Salary:
R20 – R22k
Technical Team Leader position available in Western Cape, Western Cape. This job position was posted by SA Commercial (Pty) Ltd. The job has been posted as a char8000 ad on 2024-10-23 at 01:01:38 in the Sales Marketing category
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