Date | 2024-10-31 |
---|---|
Job Title | Call Centre Agent – Inbound |
Employer | More Information |
Salary | R120 000 |
Category | Sales |
Location |
Gauteng / Johannesburg |
Job Summary
The Call Centre Agent will be responsible for handling in-bound calls and processing orders. This role is crucial in converting these leads into sales, contributing significantly to the business success. Key
Responsibilities:
Receive calls: Handle leads received through professionally nurture potential customers. Customer Engagement: Build rapport with potential customers to understand their needs and preferences, providing information on product options, features, and pricing. Conversion Focus: convert leads into sales. Reporting: Provide regular updates and reports on lead conversions, customer feedback, and any challenges faced in the sales process. Customer Service: Address any inquiries or concerns from potential customers, providing exceptional service to enhance their buying experience. Qualifications: Education: High school diploma or equivalent Experience: Previous experience in a call centre or sales environment Communication Skills: Excellent verbal and written communication skills, with the ability to engage customers effectively. Sales Skills: Proven track record of achieving sales targets and converting leads into sales. Problem-Solving: Strong problem-solving skills and the ability to handle objections and inquiries professionally.
Call Centre Agent – Inbound position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2024-10-31 in the Sales category
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