| Date | 2024-11-05 |
|---|---|
| Job Title | Account Executive |
| Employer | Manpower Group More Information |
| Salary | 0 |
| Category | Finance Accounting |
| Location |
Western Cape / Western Cape |
Job Summary
Key Performance Outputs:
Main Portfolio:
- Attend to all client queries (revision/ renewals, rate negotiations with
- insurers, amendments, cancellations, unpaid premiums)
- Do up and cross-selling of products
- Attend to audit lists regarding information captured into the system
- Minimize cancellations through regular and proactive dealings with clients
- Assist clients with claims-related problems and report all deviations to management
- Service Clients in accordance with the clients Minimum Commercial Service Standards
Growth and profitability:
- Retain, Develop, and Grow existing clients.
- Provide after-sales service for new business
- Identify opportunities for up/cross-selling and write additional business
Client liaison:
- Regular Networking
- Identify opportunities and implement marketing and promotional activities
- Build relationships through regular contact, identifying critical decision makers with all stakeholders (client, insurers, etc)
- Client Communication – Keep clients informed of developments in the industry and market
Client Service administration:
- Adhere to FAIS requirements and set company procedures
- Ensure that policies and endorsements are loaded onto the system
- Ensure that claims are registered and follow up until claim is finalized.
- Maintain renewal lists and ensure that renewal schedules are sent to clients
- Responsible for proactive underwriting
- Business administration – new, amendments, additions, renewals
- Ensure all communication with the client is in accordance with FAIS minimum standards
- General correspondence and e-mails to clients according to company standards
- Compile and submit reports on time to line manager as per set standard
- Accurate and Prompt Partner registration and ensure that payments are made
Perform credit control:
- Ensure that debit order information is updated and liaise with the bank
- Collect money from clients electronically (where applicable)
- Advise relevant parties of unpaid items
Context:
- Financial Services Sector
- South African Regulatory framework of Insurance / brokerage industry
- Competitive environment
- Customer Focus
- Service Excellence
- Target-driven environment
Customers:
- External Clients
- Suppliers (Insurers)
- Internal customers: internal divisions and departments
Minimum
Requirements:
- Matric
Level 4 FETC in Short-term Insurance - Higher Certificate in Insurance
- Post matric qualification is an advantage (BCom Risk/Accounting, BBA)
- Passed RE Qualification
Experience:
- Account Executive
- Minimum 7 years short term insurance with 3 of the 7 years in a commercial account servicing and sales capacity.
- Experience working in a Brokerage.
Skills:
- Business Acumen (understand the economic environment & identify viable financial opportunities)
- Broking skills – medium to large commercial accounts
- Influencing and negotiation
- Computer Literacy
- Communication
- Delegation
- Analytical Ability
- Negotiation
- Presentation
- Decision making
- Time management
- Report Writing
- Selling
- Ability to manage own work and outputs
Knowledge:
- Insurance and brokerage industry and environment
- Knowledge of specialist liability is an advantage
- Commercial insurance knowledge to at least an intermediate level on all Commercial classes.
- Legal requirements of the insurance industry
- Marketing and sales principles
- Knowledge of products and services
- Knowledge of underwriting criteria
Please note that only shortlisted candidates will be contacted.
Account Executive position available in Western Cape, Western Cape. This job position was posted by Manpower Group. The job has been posted as a char8000 ad on 2024-11-05 at 01:02:47 in the Finance Accounting category
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