| Date | 2024-11-04 |
|---|---|
| Job Title | Guest Relations Officer |
| Employer | MF Spa & Beauty Placements More Information |
| Salary | 15000 |
| Category | Professions |
| Location |
Western Cape / Franschhoek |
Job Summary
GUEST RELATIONS OFFICER / “GRO” – Medical Rejuvenation Spa
FRANSCHOEK – Cape Winelands (Western-Cape) – South Africa
STARTING DATE: A.S.A.P
REPORTS to: Operations Manger / MD
TRADING HOURS & SHIFTS:
- Tuesday to Sunday (days off rotate)
- 08:30 – 18:00 including break
- CLOSED on Mondays & Select Public Holidays
- 15 Working days off per annual leave cycle
REMUNERATION & COMPANY BENEFITS:
- Market Related Salary
- Incentives (at management`s discretion)
- Medical Aid contribution
QUALIFICATIONS:
- Matric (Grade 12) / Senior National Certificate
- Somatology / Health & Skin Care / Cosmetology related diploma
- ITEC / CIDESCO / CIBTAC / City & Guilds / SAAHSP or similar internationally accredited qualification
- Medical association certification – BONUS
- Secretarial or Personal Assistance certification – BONUS
SKILLS & EXPERIENCE:
- Eloquent in English – writing and conversation
- Beautifully groomed & well presented, the face of the business
- Experience operating the front desk of an Aesthetic Clinic, Day Spa or Salon
- Knowledge & understanding of the aesthetic industry
- Exceptional guest/patient relations
- Computer literate & skilled in booking software including ESP, Social Media & MS Office
KPI:
- Digital communication with guests
- Guest preparation for services
- Attend to queries
- Operate incoming calls, e-mails or walk-ins
- Concierge services (recommendations for accommodations & activies)
- Guest check-in & check-out
- Marketing
Guest Relations Officer position available in Western Cape, Franschhoek. This job position was posted by MF Spa & Beauty Placements. The job has been posted as a premium ad on 2024-11-04 at 13:01:23 in the Professions category
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