Hire Resolve is currently seeking a driven Retail Field Manager to join our client in Gauteng. As the Retail Field Manager, you will be responsible for overseeing and managing a team of retail sales representatives, driving sales targets, and ensuring excellent customer service. This is an exciting opportunity for a dynamic individual with a passion for retail and the ability to lead and develop sales teams.
Responsibilities
Manage and maintain relationships with retail customers at store level
Promote NG sales to new customers
Monitor and manage shelf health
Conduct weekly call cycles
Travel nationally for store visits in EC, WC, BLOEM, KZN, POLOK, NEL, JHB, PRT
Influence forward share and market share objectives
Maintain good customer relationships
Manage sales volume
Reduce damages/stock returns
Monitor stock holding and distribution facilities
Approach new customers to convert to NG
Communicate queries or issues internally
Ensure pricing alignment with store communication
Assist in resolving claims and queries from finance
Conduct after-sale follow-ups and maintain customer relationships
Provide weekly sales/market feedback
Manage slow-moving stock and pricing
Coordinate weekly deal pricing
Manage slow movers, returns, and high-risk products in collaboration with the sales team
Requirements:
Relevant sales diploma or degree, providing a foundational understanding of sales principles and strategies
3 to 5 years of experience in sales, preferably within the fast-moving consumer goods (FMCG) industry
Strong business awareness and understanding of profit and loss (P&L) dynamics
Ability to work independently without supervision, adhering to deadlines and self-discipline
Proficient negotiation and communication skills, with a strong emphasis on teamwork and flexibility
Customer-oriented approach, adept at problem-solving with a high level of accuracy
Capacity to make decisions and perform effectively under pressure
Skill in handling conflicts professionally and resolving them efficiently
Contact Hire Resolve for your next career-changing move.
Salary:
negotiable.
Our client is offering a highly competitive salary for this role based on experience.
Apply for this role today, contact Ashley Feldtmann, Rebecca Grylls, or Thomas Stacey at Hire Resolve or on LinkedIn
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