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Ballito: In-house Travel Consultant – Ballito posted by Hewitt Colenbrander Recruitment

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Job Description

Technical Competencies & Experience:

  1. Calculate, reserve, modify, and oversee domestic and regional flights
  2. Plan charters, scenic flights, air transfers, and road transfers.
  3. Maintain connections with suppliers and bargain for preferred prices.
  4. Use commissions and margins in accordance with the predetermined pricing plan.
  5. Assist sales and reservations teams to increase booking conversion.
  6. Provide travel documents, vouchers, and confirmations.
  7. Take proactive measures to handle visitor disruptions, flight changes, and delays.
  8. Keep precise records for bookings, invoices, and reconciliations.
  9. Verify that every travel plan complies with brand guidelines.
  10. Help with travel revenue and performance reporting
  11. Communicate with guests in a timely, professional, and individualized manner.
  12. Keep correct supplier documentation, records, and confirmations.

 
 
Behavioural Competencies:

  1. Highly organised with strong attention to detail
  2. Commercially aware and solution-oriented
  3. Calm and professional under pressure
  4. Guest-focused with strong service ethics
  5. Collaborative team player

Please Note – only candidates who meet the above minimum requirements will be considered. Should you not hear back from us within the next 2 weeks, please consider your application as unsuccessful.

Visit our website for more information: .za

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Tourism/Hospitality Management Jobs in Kwazulu-Natal

The tourism and hospitality management sector in Kwazulu-Natal is a rapidly growing industry, with a strong demand for skilled professionals to cater to the increasing number of tourists visiting the province. Typically, job seekers in this field can expect to find opportunities in various sectors, including accommodation, food and beverage, tour operations, and conservation. Generally, these roles involve managing day-to-day operations, ensuring customer satisfaction, and driving business growth.

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In terms of compensation, salaries for tourism and hospitality management positions in Kwazulu-Natal typically fall within a broad range of R500 000 to R1 million per annum, depending on factors such as experience, company size, and industry sector. However, it is essential to note that actual salaries can vary significantly, and these figures are only a general guideline. For example, salaries for entry-level positions may start at the lower end of this range, while senior management roles or those in large hospitality companies may command higher salaries.

Common skills required for tourism and hospitality management roles include excellent communication and interpersonal skills, the ability to work well under pressure, and strong leadership and problem-solving abilities. Additionally, knowledge of local culture, languages, and customs can be highly beneficial. Other essential skills include financial management, marketing, and customer service skills. Experience in operations management, human resources, or a related field is often also valuable.

The tourism and hospitality industry in Kwazulu-Natal is diverse, with opportunities available in various sectors, including hotels, resorts, game lodges, tour operators, and national parks. The province’s rich cultural heritage and stunning natural beauty make it an attractive destination for tourists, driving demand for skilled professionals to cater to their needs.

Career development opportunities are generally excellent in the tourism and hospitality industry, with many roles offering potential for career progression and advancement. Typical career paths may include management positions, specialist roles such as event planning or customer service, or specialized areas like sustainable tourism or heritage management. With experience and further education, professionals can move into senior leadership roles or start their own businesses.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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