| Date | 2024-10-17 |
|---|---|
| Job Title | Lodge Resident Manager |
| Employer | H&S Labour Brokers cc More Information |
| Salary | 0 |
| Category | Tourism Hospitality |
| Location |
Limpopo / Bela Bela |
Job Summary
BASIC JOB DESCRIPTION
- Oversee daily lodge operations, ensuring optimal guest experience.
- Lead, motivate, and develop a team committed to excellence.
- Collaborate with departments to enhance service delivery and operational efficiency.
- Drive revenue and manage expenses to meet financial targets.
- Maintain the lodge`s reputation as a premier destination through exceptional service and quality standards.
KEY RESPONSIBILITIES
- Provide strategic direction and vision for the Lodge, aligning it with company objectives.
- Oversee daily operations, including front office, housekeeping, food and beverage, safari, retail, spa, reserve and maintenance.
- Develop and implement effective strategies to optimize revenue generation, occupancy rates, and overall profitability.
- Foster a positive work environment and lead a diverse team, providing guidance, coaching, and performance feedback.
- Ensure compliance with company policies, industry regulations, and health and safety standards.
- Build and maintain strong relationships with guests, suppliers, and business partners to enhance the Lodge`s reputation and drive customer loyalty.
- Monitor guest feedback and take proactive measures to address any issues, ensuring a seamless and delightful experience for all guests.
- Analyze financial reports, control costs, and prepare budgets to achieve financial targets.
REQUIRED MINIMUM WORK EXPERIENCE AND QUALIFICATIONS
- Stay abreast of industry trends, market conditions, and competitive landscape to identify opportunities and make informed decisions.
- Minimum of 5 years of experience as General Manager or Resident Manager, with at least 5 years in a leadership role in Food and Beverage.
- Proven track record of successfully managing lodge operations and delivering exceptional guest experiences.
- Strong leadership skills, with the ability to inspire and motivate a team towards achieving common goals.
- Excellent communication, interpersonal, and problem-solving skills.
- Sound knowledge of hotel financials, revenue management, and budgeting.
- Proficient in industry-specific software and systems.
- Bachelor’s degree/diploma in hospitality management or a related field (preferred).
If you meet the above requirements, please upload your CV to our website H&S Labour Brokers cc
Lodge Resident Manager position available in Limpopo, Bela Bela. This job position was posted by H&S Labour Brokers cc. The job has been posted as a char8000 ad on 2024-10-17 at 01:00:26 in the Tourism Hospitality category
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